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Rio Suite Hotel and Casino: Traveler Reviews


3700 West Flamingo Road, Las Vegas, NV 89103
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Reviews you can trust

67% Recommend
3.5 of 5 stars 668 reviews
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[ Date ] [ Rating ]
Staff needs Training

Rio Suite Hotel and Casino

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1 of 5 stars
sadbuttru   2 contributions
Oregon
May 13, 2009 | Trip type: Solo travel
1/2 found this review helpful

While staying there for 2 nights I asked the Concierge to make reservation for next stop on my trip( it was for a Harrah's in Reno parent company of Rio's). When I walked up to desk I only gave the person my rewards card so he could enter my number to get my best rate. He did not use it and I did not double check his work. Because of this I was over charged $28.37 in Reno. Only offer from Rio is $30.00 off next time I come to Las Vegas. But with Rewards number That I know to use I can have 3 nights comp on my next trip that I am planning. If you go double check everything or they will make you pay for there mistakes. How need they train me to use my rewards card but not train there staff to do the same?

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 50-64
  • Member since May 13, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Rio Rocks!

Rio Suite Hotel and Casino

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5 of 5 stars
nannylew   2 contributions
Glendale, AZ
May 11, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I get comped rooms and although we have a choice of places to stay, we always go back to the Rio. The rooms have always been spacious, clean and updated. The parking situation is great, but we always opt to take the shuttle to the strip, never a problem. The Rio is a fun place and we kind of like the fact that it is not on the strip. People at the desk have always been wonderful and helpful. It gets our vote every time!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 11, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Rio Was Awesome

Rio Suite Hotel and Casino

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5 of 5 stars
KISSfanatic   3 contributions
Mo
May 9, 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I along with friends stayed here for a week. We tipped the girl at check-in $20 and got a re-modeled room with a strip view just like we asked. I dont know what others are complaining about. We loved the hotel. Any staff member we dealt with was great and friendly. My wife and I both work fast food and we realize that you cant walk up to someone, bite thier head off, and expect them to just smile and take it. Talk to them like they are human and you'll be well taken care of. The Show In The Sky was awesome. We also liked the All American Bar & Grill and Loved Rub.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
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a little disappointed

Rio Suite Hotel and Casino

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3 of 5 stars
milo42   2 contributions
Ottumwa, iowa
May 8, 2009 | Trip type: Couples

In all of our trips to Las Vegas, We had never stayed at the Rio until this year. The first thing we encountered was the lady at the check-in counter tell us that a $400 security deposit and, credit card was needed (by the time we were done, I had her talked down to $100 which was appreciated since NO ONE told us of this ahead of time). The room was nice but the ventilation was poor. There was no air purification at all. The only AC vent was parallel to the window, the temp was set at 63 in our room and it was still hot. It was 97 degrees outside. The buffet is not worth $23.99. It used to be really good but, not anymore (the Feast Buffet at the Palace Station is better for only $9.99). The service in the casino is very poor. When the server finally comes to you, they come back with your drink and, tend to hesitate expecting a tip. I very seldom gave any of them a tip because their service is poor and, some of them were very snotty & conceited. Don't ever get me wrong, it is a beautiful hotel from the outside but, the inside needs some improvement of their staff. Also, we always enjoyed seeing the "show in the sky" then we found out it was only Thur-Sun. We were there Sun-Wed. We heard others express disappointment as well.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great stay

Rio Suite Hotel and Casino

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4 of 5 stars
hfdad   20 contributions
upstate NY
May 7, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed 3 nights in the Ipanema tower. Our room was only on the 3rd floor so not much of a view, also we never had any sun shine due to the other towers blocking it. But on the positive side we never spent much time in the elevator and the room was very nice. I hate not having free internet though and the food and drink prices were very high. We ended up eating often at the Gold Coast next door which means we also ended up gambling there too. Smart on their part luring people in with food and drink deals. Pool area was good and all hotel areas were very clean.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 09, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d91673?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Rio Suite Hotel and Casino Also Known As

  • Rio Suite Hotel
  • Rio Las Vegas
  • Rio Hotel Las Vegas
  • Rio Suite Resort
  • Rio Casino
  • Rio Suites
  • Las Vegas Rio
Address: 3700 West Flamingo Road, Las Vegas, NV 89103