My wife and I along with friends stayed here for a week. We tipped the girl at check-in $20 and got a re-modeled room with a strip view just like we asked. I dont know what others are complaining about. We loved the hotel. Any staff member we dealt with was great and friendly. My wife and I both work fast food and we realize that you cant walk up to someone, bite thier head off, and expect them to just smile and take it. Talk to them like they are human and you'll be well taken care of. The Show In The Sky was awesome. We also liked the All American Bar & Grill and Loved Rub.

In all of our trips to Las Vegas, We had never stayed at the Rio until this year. The first thing we encountered was the lady at the check-in counter tell us that a $400 security deposit and, credit card was needed (by the time we were done, I had her talked down to $100 which was appreciated since NO ONE told us of this ahead of time). The room was nice but the ventilation was poor. There was no air purification at all. The only AC vent was parallel to the window, the temp was set at 63 in our room and it was still hot. It was 97 degrees outside. The buffet is not worth $23.99. It used to be really good but, not anymore (the Feast Buffet at the Palace Station is better for only $9.99). The service in the casino is very poor. When the server finally comes to you, they come back with your drink and, tend to hesitate expecting a tip. I very seldom gave any of them a tip because their service is poor and, some of them were very snotty & conceited. Don't ever get me wrong, it is a beautiful hotel from the outside but, the inside needs some improvement of their staff. Also, we always enjoyed seeing the "show in the sky" then we found out it was only Thur-Sun. We were there Sun-Wed. We heard others express disappointment as well.

We stayed 3 nights in the Ipanema tower. Our room was only on the 3rd floor so not much of a view, also we never had any sun shine due to the other towers blocking it. But on the positive side we never spent much time in the elevator and the room was very nice. I hate not having free internet though and the food and drink prices were very high. We ended up eating often at the Gold Coast next door which means we also ended up gambling there too. Smart on their part luring people in with food and drink deals. Pool area was good and all hotel areas were very clean.

Stayed at Rio from April 30th to May 4th. Fast check-in service. Love the view from the roomm of the strip. Stayed in Ipanema tower on 13th floor. After getting to the room, we notice the safe was locked by previous people and called downstairs, a person was at the door within 10 minutes to open for our use. The Carnival buffet is by far the best of all the buffets that I had done in Vegas. The free bus runs every 20 minutes to the strip which was great as last year we stayed off strip but had to walk each day to the strip. We were able to see more shows on the strip and also had fun gambling there. The show in the sky at the hotel was great to watch and I loved collecting the beads. We are planning to return in November and will be staying at the Rio again.