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Rio Suite Hotel and Casino: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 443 Reviews
5.0 of 5 stars
114
4.0 of 5 stars
132
3.0 of 5 stars
73
2.0 of 5 stars
62
1.0 of 5 stars
60
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#94 of 265 hotels in Las Vegas
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 2548
  • Address: 3700 West Flamingo Road Las Vegas, NV 89103
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: High-rise Hotel, 20-story tower and 41-story tower located 3/4 mile from The Strip (free transfer). This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $193 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Rio Suite Hotel and Casino

( 36-40 of 443 )
“OK for the right price; do not stay here on weekends!”

Rio Suite Hotel and Casino

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3 of 5 stars
Arthurdale, West Virginia
Jun 1, 2008
2/2 found this review helpful

My husband and I (age 50) stayed at the Rio for 4 nights beginning 27 May 2008. We go to Vegas once a year and normally stay at the Paris but decided to try the Rio because we found a terrific price that included hotel+airfare.

I would recommend the Rio IF you are get a good price on the room and if you stay there during the week.

Consider this a budget, all suite hotel and pay accordingly. The Rio is located a short distance off the strip but there is a free shuttle bus that runs every 15 minutes to the group's other hotels, which are located directly on the Strip. If you want to take a taxi, an example of cost is Rio to Tropicana $13 each way.

HOTEL NOTES:
*Check in/out was quick and front desk staff friendly and helpful.
*Our room was located in the Masquerade Tower with a nice view of the desert. Some of our friends stayed in the other Tower and had a problem getting their hot water to work. I see from other reviews that this is a problem at the Rio.
*Rooms in the Rio are large and comfortable. Our room, like most, had an L shaped sofa, large king bed and a small table. There is a large dressing area with a refrigerator. The bathroom is small but adequate. Rio is skimpy on toiletries and towels! Bring your own shower cap and conditioner!
*Carnival world buffet has good quality food, service is attentive and price is reasonable during weekdays. The Seafood buffet is good but you will find a lot of the items that are in the more expensive Seafood buffet (shrimp, King crab legs, etc.) at the less expensive Carnival world buffet.
*If you like wine or are looking for a quiet place to relax, the Wine Cellar and Bar is wonderful and classy. Over 100 wines by the glass, as well as a good selection of reasonably priced to expensive/rare wines by the bottle. Jose, the wine steward, is knowledgeable and very friendly! Be sure to ask for him. The menu also has a delicious selection of cheeses.
CONS:
*Music selection at the pool is awful and LOUD; one minute Led Zepplin would be playing and then a RAP tune and then Heavy Metal. The Pool waitress told us that they use an IPOD shuffle for the music and she often had complains from people about the music selection.
*no in-room coffee maker
*no wireless Internet in standard rooms. AND we had problems with the wired Internet and had to call "tech" support 3 times for assistance. Very annoying and time consuming. Cost for 24 hours: $9.95.
Also, only one person at a time can use the Internet AND each person in the room must pay to use the Internet. The $9.95 charge is per computer, not per room.
*Hotel cleanliness needs improvement. Example: There were pretzel crumbs under the sofa in our room. Carpet in the lobby area was often dirty and needed to be vacuumed.
It was obvious that management of the Rio is neglecting maintenance/upkeep; perhaps due to the slow down in tourism or perhaps they are diverting funds to their more expensive hotels: Caesar's Palace and the Paris.
Important note:
On the weekends, the hotel now appears to be geared towards young, working class people in their 20's, early 30's. Come Friday night, the Rio becomes packed with groups of young people, ready to PARTY!
From the topless pool, to the Chippendale revue to the Voodoo lounge with scantily clad women dancing on tables, the hotel has plenty of attractions for young men and women!
Example: On the weekends, one of the 4 pools is enclosed in screens and for a "small" admission fee, one can enter and sunbath topless. Personally, topless or nude sunbathing doesn't bother me but the way the hotel promotes it is tacky and cheap.
General VEGAS note: If you have the flexibility to go to Vegas during the week, you will save a lot of money as hotel rooms, spa treatments, restaurants, exhibitions, shows, etc. are much cheaper during the week.
For example, in the Rio: during the week, the breakfast buffet was $14.95 but on Saturday morning, the SAME exact buffet was priced at $23.99!

  • This TripAdvisor Member:
    • Liked — Price and wine bar
    • Disliked — Cleanliness, lack of information about restaurants, activities, etc.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lets_go_exploring's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: July 12, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: $193 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great value for Europeans”

Rio Suite Hotel and Casino

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5 of 5 stars
Uzice, Serbia
Jun 1, 2008
2/2 found this review helpful

Been there in 2006. during bussines trip in Vegas. First, I must say that amount of luxury you get here for your money, for all Europeans must be unbelievable. For 190$/night at Rio, I've had suite of about 100 square meters, with two baths, one huge living room with kitchenete, office desk, eating table, huge plasma TV, bedroom with jacuzzi in in it, also with huge plasma TV, and en suite bath also had smaller plasma TV. Mini bar was most versatile I've ever found in some hotel, and prices of things inside (as the room service menu too), were very,very cheap for european standards. For example, during my visit to Berlin last year, I've payed about 140 Eur (okay,with breakfast), in 4 star hotel with 20 square meters room, with bathroom you can hardly turn around in. And all this in Rio was about 120 Eur!!

Speaking about staff and all other things usually conected with hotel reviews, well it's not important in Vegas hotels. They are all huge, you don't get so much in touch with staff, they will clean your room every day, they will bring you your room service order, they will give you all informations at the desk. That's it, and what else do you need in Vegas.

Hotel location is a bit off the Strip (main street in Vegas), but then again, not far neither. Abot 20 minutes walk, or 5-10 min by taxi. Place you must visit if you staying here is a open sky club, called Voodoo Lounge on the hotel roof (54 floor), with a great view on Vegas at night.

At the end, I may understand our fellow Americans and some remarks they may have for this hotel, but they are probably a bit spoiled. :) If they come in Western Europe, and see what kind of room and service they can get in center of Berlin, Paris or Rome for 190$ (120 Euros/night), they can have unpleasant surprise. They can have decent hotel, but something like this for sure not. Not even close. So, my point is, considering prices and values, this is great choice for everyone traveling from Europe to Vegas.

  • This TripAdvisor Member:
    • Liked — Amazing accomodation for the price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
artttex's Summary
Date of Stay: September 2006
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: May 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Be Careful”

Rio Suite Hotel and Casino

May 28, 2008
0/2 found this review helpful

The rooms are old and worn out. We came back from a day out on the strip to a toilet backed up with crap. It was empty when we left. Went to the front desk and they changed our room. No apology or anything. Oh, did I mention I am a platinum rewards member. Maybe you will have better luck if you are a diamond. The rooms were not cleaned very well. I was also charged 6 extra times at their buffet. I would complain to the hotel but really there is nothing they could do to get me to go back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsmith3049's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: August 02, 2003
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Left in the dark at the Rio”

Rio Suite Hotel and Casino

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1 of 5 stars
Oxford, MI
May 28, 2008
1/4 found this review helpful

I stayed at the Rio for a tradeshow that we were having at the hotel. At a glance the room looked nice, but for the price, a coffee maker in the room would be nice. I also realized that my TV was going from black and white to color, which was just slightly annoying, but not a big deal in my book. The reason this made this hotel one of my worst stays is, on the third night, the power went out at 2am. I was in my room watching TV and it took me a minute to realize that the power was out. I just don't expect something like that to happen. I called the front desk and they were very nonchalant about it, telling me it would be fixed in an hour. I am not a person to easily scare, but it was an hour that I was really scared, which is unacceptable to me when I am suppose to be safely in my room, watching TV, and getting some sleep before the tradeshow the next day. The part that really ticked me off is the next day when I found out that it was a planned power outage for some renovations they were working on. Why would a hotel like that not leave a note in each room notifying the guest, so it wasn't so surprising? I bet their slot machines were not shut down for that hour. GRRR. Then, when I checked out, I complained at the front desk about it, and the guy told me that I should go to the Harrah's website and complain and maybe they would send me a check back...I doubt that will happen very much. Why didn't he do something right then to make it right? I did try the website, but funny, there was no section to make a complaint or comment. I thought they handled the whole thing very unprofessionally and they didn't even attempt to make it right when I did complain. I can't explain why I was so scared that night for that hour, but if I knew it was planned, it wouldn't have been so scary to me. I have never been so scared while I was in my room in any of my travels.

  • This TripAdvisor Member:
    • Liked — The size of the room.
    • Disliked — No Power, No coffee maker, no free internet, crappy TV.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmdurangos's Summary
Date of Stay: May 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: May 28, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Overpriced, Service People Insulting, Incompetent”

Rio Suite Hotel and Casino

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2 of 5 stars
voluptas12
May 20, 2008
0/4 found this review helpful

Rooms were bare minimum for a hotel; clean, but with no extras. Sundries (toothpaste, conditioner) were available at a premium price in the shops. Only one restaurant option for breakfast (food was okay). The worst was the taxi assistant on Sunday, May 18 at approximately 10:00 p.m. Long line waiting for a cab, and this man took his time doing his job, leaving people to wait while he did little dances in the street, etc. When confronted about his lack of efficiency, he responded by saying "If you disrespect me, I will work even slower." He then proceeded to use derogatory sexist statements. Shame on Rio for employing such a person.

  • This TripAdvisor Member:
    • Liked — Restaurant Staff
    • Disliked — Taxi Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voluptas12's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: May 20, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Tourists
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Rio Suite Hotel and Casino

( 36-40 of 443 )
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Rio Suite Hotel and Casino Also Known As

Address: 3700 West Flamingo Road, Las Vegas, NV 89103