The hotel was nice, close to the strip without the crowd. The staff on the front desk were very rude and unfriendly, each time I had to deal with them. Guest services were uncompetent, had to call several times for items because they never arrived. We had two adults and two teenagers in the room, but only 2 towels in the room, no hand towels and two washclothes. Maid service was terrible, they did an awful job of cleaning the room, did not clean the coffee pot or leave new supplies, had to call for supplies that took forever to get to us. Again only left two washcloths and still no hand towels. I usually have very good luck with the Best Western hotels, but this one was a big disappointment.

just returned after a 14 day holiday hotel.it was worth the money . nice and clean. staff nice and helpful a free shuttle to and from the strip with a great russian driver who went out of his way to help you very enjoyable holiday. breakfast was basic towards the others but good a little bit pricey though. the bar and restrant was the only negitive point of the holiday the male staff was very ignorant and was slow to serve us for food. food was nice when we did get served .would go back again.

It has made my blood boil reading some of the reviews on this hotel, jeez, what do some people expect from a budget hotel, the Ritz! This is THE friendliest hotel I have ever stayed in, nothing was too much trouble, unlike some of the bigger hotels that we visited on The Strip.

We were two ladies (aged 48 and 60) travelling alone and never once did we feel unsafe at this hotel, the rooms were clean with a double bed each and I have to say, that we both agreed that they were the most comfortable hotel beds we had ever slept in! The pool area was clean and had ample sun beds.

As an example, my friend and myself wanted somewhere to go and dance and listen to some decent music (i.e. not rap, r&b or hip hop), the owner Philippe spent about an hour on his mobile phone phoning just about every hotel on the strip trying to find us somewhere to go (unfortunately there wasn't anywhere!), try to get that service from the owner of the Bellagio!

After an exhausting night on The Strip, it was nice to come back to the bar and have a friendly evening with the bar staff, it felt like coming home after a night out.

Don't let these reviews put you off staying at this hotel, yes it's off the strip, but we used the monorail regularly and also the shuttle bus from the hotel. A taxi only cost between £10-£15 dollars too.

Thank you Philippe and all your staff for a wonderful stay!

I've just landed back from a week in Vegas where we stayed at the Mardi Gras...had a very enjoyable stay.
The staff are friendly (although reception is normally manned by 1 person so can take time for you to to be seen) and food was very nice. Jerry, Jason and William provided us with an excellent, friendly service!
Location wasnt great but the shuttle took you to strip between 8am-11pm and the mono rail is $13 dollars per day which is handy.
The only thing I'd say which is a negative is about the surrounding area is slightly dodgy so just make sure if you miss the shuttle at night, you pay around $4 for a taxi as it's worth it.
Room was clean and cleaned for us daily, they have a handy man who cleans the pool each day and although the pool was a wee bit on the cold side, it was a blessing in the 100 degrees plus heat!
Would recommend to all that are looking for a budget hotel, don't have too many aires and graces and are prepared to stay around a mile off the strip