We spent 3 nights at the Palazzo to attend a friends wedding. My husband and I travelled with my 18 year old son and his best friend. We had a conciege package that included breakfast, afternoon appetizers with cocktails, and a dessert bar. Our room was awesome, we could spread out, service was friendly, hotel location was excellent. I had an 80 nmin massage and the entire spa area and experience was wonderful.

The huge dissappointment was that the room was dirty when we arrive. From a distance the sticky stains of the previous occupants drinks were visible on several counter tops. toilet paper rolls where nicely folded as though the area was clean, however the toilet wasn't flushed. We flushed the toilet, wiped down the surfaces with a wash rag and didn't focus on it. the next 2 days our room wasn't cleaned until we requested it to be (after 5 pm). We (as well as others on the floor) had taken to set trash and empty plates outside our door, and even then days went by without anyone picking anything up. Final straw was the wake up calls both mornings we didn't recieve them. (yes I travel frequently and do know how to set them up) - on the second day I called the front desk to verify it was set up - still no call. When we checked out I mentioned it to the front desk where we were always treated warmly, and was told, "yes, that is too bad, others have complained about the samething.

I travel to Las Vegas once a year with my fiance- this time, I had my father and my two younger siblings (all first timers) in tow. We spent 3 nights at Palazzo to celebrate my younger brother's 21st birthday. I am very picky when it comes to my travel plans and the places I stay, so I did quite a bit of research to be sure they would have the first time LV experience they deserved. Prior to booking at Palazzo, we had reservations at Bellagio and Encore, but I found a great code for Palazzo and decided to give it a try. Palazzo came through and then some!

When we arrived, my family became kids in a candy store. They were very impressed with the grandeur of the lobby and the overall beauty of the hotel. This is what I've come to expect from Vegas - everything is over the top - but the Palazzo is quite beautiful. There is a distinct smell that many posters mention. None of us were offended by it and it's fairly subtle, but it is sweet and perfumy. No noticeable smokiness in the lobby, casino or any other public area.

Derrick checked me in and when he heard we were celebrating, he was kind enough to offer me two rooms on the 48th floor, one of which had an amazing view of the Strip. The other had a very nice view of the Wynn hotel, pool and golf course. The rooms are amazing, from the comfortable beds to the stellar views, the bathrooms, the sitting area, the flat screens to the remote controlled shades. My brother felt like a king for his 3-day birthday celebration, just as I had intended it. I could barely pull him away from his iphone- he kept posting pictures of the room on his Facebook page for his friends to see! (I think that means I did a good job. ;) ) For the price you pay, I don't think Palazzo can be beat. I spent more time in the room than I ever have in the past, I enjoyed it so much!

The pool area is large and separated into a number of smaller pools. I noticed that the kids/families tended to congregate in the first pool you walk past. We walked further off to the left hand side and found it to be much quieter. Throughout the morning, staff came by with complmentary ice cold towels and oranges, a great touch. Beverage service was plentiful. We didn't try Azure; I don't know how much they were charging and it looked empty. Their regular pool area is great as-is.

I can't comment on any of the restaurants in Palazzo, though I did enjoy the fact that Venetian is connected and that we were able to get some quick meals there. I also don't gamble much, but I did sign up for a Club Grazie card to redeem the $50 slot credit that came with the room package. When he looked over my license, the staff member who registered me for Club Grazie mentioned we had the same birthday and gave me an extra $10 credit on my card. It's these unexpected things that make the service at Palazzo so great.

My only complaint about Palazzo was that our room was showing a little bit of wear- one of the mirrored frames was cracked and there were some dents and scratches on the wall. I hardly noticed; I was too busy staring out our floor to ceiling windows at the lights of the Strip down below. I WILL stay at Palazzo on my next Vegas trip. Amazing hotel.

I traveled here with my family between last Sunday, returning this Saturday.

I discovered Las Vegas in 1995, and have been coming back every year. As things change, I've stayed at various hotels, beginning with the Excalibur, then Treasure Island (where my wife and I arranged our first meeting), then the MGM, then Caesars, then the Paris, then back to the MGM, then the Bellagio, and now the Palazzo. The Bellagio and the Palazzo and the Wynn are the only hotels I'd describe as "luxury" any more, and the Palazzo has the best deal going.

Just for signing up with the Pallazo's "Club Grazie" I began getting invitations as recently as last fall to slot tournaments (with a 3 night free room) and increasingly more offers of 2-4 nights at a time with free rooms in the mail. This last trip we stayed for 6 nights with my wife and 4 year old son, all for free. How? By (1) booking one of those 4-night mailer offers, then (2) talking to a Club Grazie host and finding out I could use my Club Grazie points for an extra 2 free nights in the same room (or should I say suite, at 720 sq. ft.) for 3,000 points per night. I began with 16,400 points, had 6,000 points deducted, and left with 24,500 points. Not only that, but because we gambled there every day, the hotel picked up all our charges, and I do mean all - even tips and movies - for the first four days of our stay, a nice little bonus worth at least $800.00.

We spent time every day at their pools which are all child friendly, with ample space for little ones to walk around and swim in shallow water. Our son loved it. There are a lot of families with children here (more than I've seen elsewhere in Vegas) and speaking of people, we visited a number of our favorite places on this trip and the Palazzo was the only one that was really full of people on the casino floor every night. Word is obviously getting around about this place. It has something for everyone.

I gave a brief review of this hotel about a month ago, and it still holds true. The only negative experience we had was with one housekeeper who kind of sneered at my wife when she asked her to clean the room between 4pm and 7 pm (and then failed to clean it) last Monday. None of the other maids gave us any trouble at all.

BTW, if you're into slots, this place has all the most modern games in town. And people were playing them every night.

I can't say enough about the Palazzo - it seems they picked up the best of Vegas on every level and then improved on it all.

My family and I stayed at the Palazzo Hotel on June 22-24. The hotel is really beautiful and amazing. Every employee we encountered smiled and said hello.

The room (all suites) has a sunken living room with a pull out sleeper couch, curtain is operated on a remote, large bathroom with a tub, separate shower and toilet has its own enclosed area. The only thing I did not like is the décor, it’s not really for me. House keeping did very well in cleaning the room.

The pool area has several (medium-small) pools. Water dispensers are located everywhere. But that’s about it, it does not have a WOW factor. Don’t get me wrong, it’s beautiful, clean and very relaxed atmosphere.

The lobby and atrium is (décor always changes) very beautiful and WOW! But it seems to have a very weird smell this time. My wife did not like the smell and got her dizzy (that’s why we checked out early and went across the street to the Mirage). It almost smells like a restroom.

The casino did not smell very smokey, like most casinos. A lot of shops ( with the Venetian)
without having to live the building.

The Palazzo and the Venetian are connected, across the street is the Wynn, Fashion Show Mall, Treasure Island, very close by is the Mirage, Caesar’s Place, Harrah’s and Imperial Place. All of these hotels are centrally located on the strip.

Overall we enjoyed our stay at the Palazzo. Just wish they didn’t use any type of fragrance in their hotel.