Booked a stay at the Desert Tides while I was relocating to Las Vegas and needed a place to stay for an extended period of time while my new home was going through escrow. Was quoted a decent rate and shown a room that was gorgeous--42" plasmas in the main and bedrooms. Clean, nice furniture. The works
When I checked in I was given a room with a 26" LCD, unmade bed and a couch that collapsed when you sat on it. After several days of complaining I did get the couch replaced, but was told the tv was not going to be replaced and I could not move to a room with a Plasma since they are used as show rooms.
Oh, and while there was a phone in my room, I use my cell for the first couple of days, but when I finally did try and use the phone I found it was not connected.
Their excuse is that all the rooms are individually owned and it is up to the owned to furnish and decorate. Half the place is actually empty and not open for occupancy.
Next week the pool was shut down and then finally the big bomb. Since my room was individually owned, I was rudely awakened by local law enforcement that told me the owner had defaulted on their loan and the unit had been foreclosed and I had 20 minuted to vacate. Real nice. Management did arrange another room and but gave no help in moving my stuff. And I was told the new room would be at twice the rate.
I made a big stink about this and even though was paid up for two more weeks, I returned from work to find almost everything I owned on the sidewalk in garbage bags. I say everything, because my laptop and several other expensive items never made it out of the room.
The only bright side is they did refund my remaining balance. And it seems Nevada law doesn't take too kindly to these tactics and I am assured I will be made fully whole.
This is a place to avoid at all costs