We were due to stay at the Meridian Luxury Suites for our Honeymoon (7th to 22nd September 2008). A day and a half before we were due to travel we discovered (via a review on this website) that the hotel had been closed down!!!
The Meridian did not have the decency to contact the travel agent to advise they were closed, and we can only assume that had we not checked ourselves, we would have arrived to find the Meridian closed. What a great start to our Honeymoon this would have been!!
We feel incredibly let down and suprised by this appaling lack of communication. We chose the Meridian following excellent reviews on this website, and its location only 2 blocks from the strip.
Fortunately, our travel agent were able to find alternative accomodation for us at the Hilton Grand Vacations Club (HGVC) nextdoor to the Hilton. This was after spending 1 1/2 hours on the phone the night before the wedding - I resent the Meridian for ruining what was supposed to be a special time for me and my bridesmaid.
On a positive note, the HGVC more than made up for the Meridians shortfall. Their customer service is first class!
If you are due to stay at the Meridian, we would urge you to double check your booking. Don't speak to the night time staff - they said 'don't worry, we are still open' !!! What????
Apologies for all the !!!! marks folks, we are still feeling pretty raw about our mistreatment by the Meridian.
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