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Cafe Martorano: Restaurant Reviews


TripAdvisor Traveler Rating:
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4.5 of 5 stars 21 ratings
21 ratings
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#1,045 of 1,682 restaurants in Las Vegas
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  • Address: 3700 West Flamingo Road, at the Rio, Las Vegas, NV 89103

TripAdvisor Traveler Reviews

Reviews of Cafe Martorano

( 11-15 of 21 )
Tonight's Special: Greed and Arrogance

Cafe Martorano

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2 of 5 stars
Phiasko 1 contribution
Death Valley Junction, California
Nov 29, 2007
9/10 found this review helpful

I ate here twice over the course of a few days. I'm glad I did because I got a better idea of what this place is really like.

The first night I went with my girlfriend and we had a great time--but Chef Martorano was in Florida at the time, so the place was being run by the second in command. It was so good, I figured I had to go back to experience Martorano himself in action, since that's supposed to be part of the draw.

Big mistake,

Yes, it's somewhat amusing that Martorano will not serve anything beer and wine in the dining room for fear that hard booze will interfere with the flavor of the food. Indeed, if this were some kind of delicate cuisine, that might be the case, but this food is anything but demure, and would easily elbow its way to your tastebuds through any booze that happened to be on your tongue. That's not to say this is average Italian fare. For "American" Italian, i.e., East Cost Italian, this is about as good as it gets. Heavy, but good.

The downside is the attitude of the chef/owner, who obviously fancies himself as one of the characters from the mob movie clips he constantly plays on the screens around the restaurant.. Imagine a mutant hybrid of Vin Diesel and Joe Pesci from Goodfellas or Casino as your chef and host. Hospitality is not his forte, and money is foremost on his mind.

The second time I went to the restaurant I brought a party of eight clients with me, for a total of nine. The reservation was originally for ten, but one of the clients fell ill and did not make it to dinner. For this transgression, $50 showed up on my credit card statement. Not on the bill that night, mind you, but on my statement. It was charged after the fact, despite the hostess assuring me that I would not have to pay for the no-show (I read the fine print and knew what was going on). I had to call twice to have the $50 finally credited back to my account, so I guess I should be grateful for small favors.

We had a family-style dinner that cost over $3000, and we let them serve us whatever they thought was best. So out comes the one-shrimp appetizers (yes, it is a very large shrimp, and very delicious) and the waiter goes around the table and puts one on everybody's plate but mine. When I ask him what's up, he says the kitchen made a mistake and goes back to get another. I watch him and the chef have a heated discussion. He returns and sheepishly tells me that Chef insists he sent out 9 shrimp and if we want another one it will cost extra. WTF? Did he not just serve us 8 shrimp? "Yes, I did, sir, and you're right, but the chef doesn't care." Really? I'm glad he can afford to have that kind of attitude.

I really wanted to like this place, and I was looking forward to sharing a unique find (especially at The Rio) with my fellow travelers. After all, despite the in-your-face arrogance, the loud music that prevents conversation, and the gory movie clips loaded with the F word, the ingredients were very fresh and well-prepared. But food alone does not make a restaurant. Call me finicky, but I don't enjoy being shaken down while I'm trying to entertain clients to the tune of three grand plus. To his credit, the waiter tried to make up for the chef's goombah behavior, but all I wanted to do was finish, pay the exorbitant bill, and never return.

My advice is to avoid the place altogether unless Chef Martorano is back in Florida abusing the patrons at his other restaurant. Here, the customer is always wrong, and there are plenty of excellent restaurants in Vegas where you can dine like a king and not be treated like a stronzo.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Worst service in Vegas!

Cafe Martorano

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1 of 5 stars
NVWheels 1 contribution
Pahrump, NV
Nov 25, 2007
7/7 found this review helpful

We stayed at the Rio the weekend of November 17th, 2007 and decided to have dinner at Cafe Martorano since there was no waiting. I know why now. We were seated and were brought bottled water immediately.

The waiter started reciting the menu choices and I asked the price of a glass of house wine which was $19.00! When I stated that seemed a bit expensive, he said maybe we should go someplace within our price range. What a jerk! i threw $10.00 on the table for the water and we left and went to Buzio's Seafood Restaurant. The food and service was excellent, as was the $75.00 bottle of Jordan Chardonnay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Good but way overpriced.

Cafe Martorano

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1 of 5 stars
LOW_PRICE_LENNY 1 contribution
Newport RI
Nov 14, 2007
4/5 found this review helpful

One plate with one meatball and a little sauce running into romaine lettuce and tomato add a bottle of water and pay $35.00
The meatball and sauce were good, the lettuce and tomato were crips and cold, the water was water....oh by the way no bread.

$35.00 way overpriced

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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the worst, worst experience ever!!!

Cafe Martorano

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1 of 5 stars
ask_me_2007 1 contribution
Los Angeles
Oct 4, 2007
4/4 found this review helpful

Even with a reservation, our party still had to wait for over 1 1/2 hours! Mixed drinks were only allowed in the bar area. Wine is the only alcohol allowed in the dining area because, according to the chef, hard alcohol ruins the taste of his food. Now...on to the food -- I've had better meals out of a can! Nothing to write home to mom about. The pasta noodles were not cooked all the way through. We asked for NO CHEESE on at least one dish since we have people who were lactose intolerant at our table. Our simple request went ignored. The music was ear-shattering! You can't hear the waiter - you can't even hear the person next to you! The meal cost us over $1000! THE WORST FOOD, WORST SERVICE, WORST DINING EXPERIENCE EVER! I GIVE CAFE MARTORANO A F-MINUS AND TWO THUMBS DOWN!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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The worst dining experience of my 50 years in restaurants

Cafe Martorano

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1 of 5 stars
mezzydoo 1 contribution
Las Vegas
Sep 30, 2007
5/5 found this review helpful

This was without a doubt the very worst dining experience of my life. Firstly you cannot get a drink at the table reason given alcohol interferes with you taste according to the owner but you can buy one of his over priced bottles of wine (neat trick). There are no menus so you have to eat what ever they feel like giving you and you have no idea what you are going to be charged. My wife was given a one shrimp appetizer that was charged at $20. My wife’s pasta when it finally arrived was hard and undercooked and the sauce had large pieces of bone in it. Everybody knows that when serving “Italian gravy” the bones are left in the pot not served on the plate. I ordered chicken to be safe, wrong. It was breaded, burnt and still frozen and was covered in sauce that resembled tomato ketchup and did not taste as good. If you think the food is bad that’s only half of it. The owner struts around the kitchen cooking and supervising if you can believe this in a tank top, hairy arm pits dripping sweat over your already disgusting food and wearing flip flops on his bare feet. How can you expect the food to be good when the owner himself is a health violation. As for the ambience forget trying to talk to your dinner guest he has music blaring including rap, I believe the ignorant fellow thinks it might help you digest his indigestible food. This is only interrupted by equally loud movie clips projected onto large screens throughout the restaurant of the goriest parts from mob movies. We were treated to the decapitated horse head scene from The Godfather and the chainsaw scene in the motel from Scarface. The owners retaliates if you choose to voice your displeasure by telling you its my restaurant and that’s the way I do things and if you don’t like it get out or at least I think that’s what he said. I am really not sure as the music gets turned up even louder as the night progresses. I believe its to hide the grumblings and complaints of his customers.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews of Cafe Martorano

( 11-15 of 21 )
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Cafe Martorano Address

3700 West Flamingo Road, at the Rio, Las Vegas, NV 89103
* Restaurant price information is based on meal cost per person, excluding drinks, tax and tip.