5 adults on a family trip to the USA going on our first ever helicopter ride. It was the quietest time that we had on the whole trip. Picked up in a limo from the hotel, checked in and strapped into our seats all full of apprehension and if truth be told terrified. Well Amber you did a great job .... we are all looking forward to our next one! We took the Canyon Champagne Picnic tour from Vegas which departed from McCarran and on the way back flew back down the strip. Two for the price of one.
It was unbelievably breathtaking to land inside the Grand Canyon and to get a glass of champagne to boot!
We booked through Viator and got a really good deal. The staff at Sundance - Amber our Pilot, Andrew who checked us in, Lois that I spoke to on the phone and the two limo drivers Anthony & Mc? all made the day go smoothly and ensured we had a truly unforgettable trip.

We booked our trip with Sundance Helicopters, their website and brochure show their newest helicopter, this I feel is a mis representation as they on had one flying the other 7 we all old ones. I hope you dont manage to get the one with a tailplane number of 115 this is the oldest and slowest one in the fleet, we took off second from the airport and landed last, this gave us a much shorter time in the Canyon, we took of first and landed last. Their fleet is not as good as Maverick Helicopters, they have all new aircraft, I wish I had booked with them!

My trip was absolutely wonderful UNTIL I got the DVD I had ordered from the trip. It was in French (I do not speak French). When I called to ask that they redo the video in English, I received a very uninterested and very rude person on the line. What was so bad is that I have been looking forward to this since I found out about the trip which was a gift from my kids as a celebration of the end of my cancer treatments. The person that I spoke to was rude had absolutely no intention whatsoever of attempting to make this right. Basically what I got told was that they would send me a generic tour DVD in English without me in it or they could refund my money (if i sent them back the French speaking DVD) and that was the best they could do. This put an extreme damper on one of the best days ever. They need to find a better way to do the DVD's so that these kinds of mistakes do not happen in the future and ruin a really great trip.

Sincerely,

Storm Rider

The highlight of our trip to Las Vegas!!! A very professional organisation - limo picked us up on time, staff very courteous, pilot very informative. The Grand Canyon is just what it says on the tin -Grand, and our helicopter trip gave us the best way to experience it. The opportunity to land and walk around was the best, and the trip lived up to all our expectations. Great views of lake Mead and the Hoover dam. Would love to do it again and would recommend Sundance.
We booked through Viator at a better price than booking direct with Sundance.