I monitored the reviews before I went and was a bit concerned I had committed to Tahiti Village. However, they met and exceeded expectations. Initially we were given a smoking room - when we requested a non-smoking room they moved us immediately. We stayed in Phase II on 5th floor. Very good room - even the sofa beds were comfortable. They offered to clean the room and take the trash midweek as promised. I absolutely would stay here again! They charge $3.00 per day for a tube to float on - just buy a few noodles from a local store when you are there and save the extra money. They don't allow kick boards, other floaties unless they are infant/toddler related - like water wings, covered floats. You are allowed to have a drink in your lap as you float in the lazy river as long as it is not glass. Fabulous relaxing vacation! There were kids and for the most part they were not in the way and were well monitored - I did see the lifegaurds encourage several to go to the pool if they want to simply jump in and out - THANK YOU! Maids were willing to give sheets up and you could do it for no charge -extra towels not a problem. And all you had to do was bag up the trash and place it outside your door. As they cleaned rooms, they pick it up. I did hear some people complaign and talked to them to find out why there experience was not the same as mine. It turns out they wanted maid service everyday, and one of their kids misbehaved and was called on it. They didn't think the lifegaurd should talk to their kids but should have found them. How were they supposed to do that and keep on eye on everyone else? If they wanted maid service everyday get a hotel room.
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