What can you actually say about this place that merely does it any justice?
My wife and I enjoy staying in nice hotels when we travel, but never have we experienced the amenities and service of those offered by Skylofts.
Let me give you a brief preview into the life of a hotel guest at the Skylofts...
Booking:
I booked directly through Skylofts by phone. Within 2 days I was contacted by my own personal concierge who was there to assist with any pre-arrival requests and to understand my travel times to ensure I was picked up and dropped off at the airport promptly. I ordered flowers, wine, dinner reservations, and show tickets all before I ever arrived in Las Vegas.
Arrival:
After a long flight, I was greeted at baggage claim by our driver, who carried our bags directly to the Maybach and drove us directly to the VIP line at the MGM Grand entrance.
Greeting:
The passenger door of the Maybach was opened by my personal concierge, who gave us a brief tour of the MGM Grand, then escorted us through the VIP lounge, to the private elevators, taking us directly to the Sklofts private lobby at the top of the hotel. At this point, you forget that you are actually at the MGM Grand. Everything is superbly maintained and the front desk staff stands as you step off the elevator. (Did I mention that I have not touched my bags.. the bell hop took those while we got our brief tour of the hotel).
Check-In:
This is not done at a desk.. it is done on your dining room table, inside the loft. Very simple.. just sign at the dotted line, and everything else you buy at the hotel goes straight to the bill......
Post Check-In:
After our bellman and concierge leave, our personal butler gives us a tour of the loft and explains all the gadgets. (ie.. universal remote for the climate, drapes, tv, music; infiniti bathtub; espresso maker; etc.) He also points out that there are fresh berries delivered to our room periodically throughout the day, and chocolate at night.. so if we dont want room service slipping into our room, we might want to turn on the 'Do Not Disturb' light.
Post / Post Check-In:
You never want to leave your room. All of the 'On Demand' movies are free, and so are the soft drinks. You will never want to leave the waterfall shower, and the bed and array of pillows wont let you even wake up.
Service:
Restaurant reservations were made for us at the Bellagio, but we only had one mix-up... The 2 show tickets they had reserved for us were not next to each other.. in fact, they were in opposite sections. So, they comped our tickets, got us tickets at the next best show.. 5th row - Center Stage. Not only that, but to accomodate for their mix-up, they transported us around the Strip that night in a Maybach.. from MGM to dinner; dinner to the show; and from the show back to the MGM.. all on the house. That is over $400 saved due to their mix-up... Now, that is treating your clients right.
As for previous posts regarding the MGM.. I can definitely see that the MGM Grand is not the 'Grandest' of hotels on the Strip.. but, believe me.. you will forget you are even there once you step off the elevator on the top floor.
If we return to Vegas, there is no question where we will stay.. In fact, I doubt we will ever stay anywhere quite like Sklofts again in any of our future travels.
For our wedding anniversary, it was simply 'Perfect'.








