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Skylofts at MGM Grand: Traveler Reviews


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93% Recommend
4.5 of 5 stars 75 reviews
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[ Date ] [ Rating ]
2nd Wedding Anniversary - Unbelievable

Skylofts at MGM Grand

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5 of 5 stars
Spade05   4 contributions
Vinings, Georgia
Aug 20, 2007 | Trip type: Couples
35/36 found this review helpful

What can you actually say about this place that merely does it any justice?
My wife and I enjoy staying in nice hotels when we travel, but never have we experienced the amenities and service of those offered by Skylofts.
Let me give you a brief preview into the life of a hotel guest at the Skylofts...
Booking:
I booked directly through Skylofts by phone. Within 2 days I was contacted by my own personal concierge who was there to assist with any pre-arrival requests and to understand my travel times to ensure I was picked up and dropped off at the airport promptly. I ordered flowers, wine, dinner reservations, and show tickets all before I ever arrived in Las Vegas.
Arrival:
After a long flight, I was greeted at baggage claim by our driver, who carried our bags directly to the Maybach and drove us directly to the VIP line at the MGM Grand entrance.
Greeting:
The passenger door of the Maybach was opened by my personal concierge, who gave us a brief tour of the MGM Grand, then escorted us through the VIP lounge, to the private elevators, taking us directly to the Sklofts private lobby at the top of the hotel. At this point, you forget that you are actually at the MGM Grand. Everything is superbly maintained and the front desk staff stands as you step off the elevator. (Did I mention that I have not touched my bags.. the bell hop took those while we got our brief tour of the hotel).
Check-In:
This is not done at a desk.. it is done on your dining room table, inside the loft. Very simple.. just sign at the dotted line, and everything else you buy at the hotel goes straight to the bill......
Post Check-In:
After our bellman and concierge leave, our personal butler gives us a tour of the loft and explains all the gadgets. (ie.. universal remote for the climate, drapes, tv, music; infiniti bathtub; espresso maker; etc.) He also points out that there are fresh berries delivered to our room periodically throughout the day, and chocolate at night.. so if we dont want room service slipping into our room, we might want to turn on the 'Do Not Disturb' light.
Post / Post Check-In:
You never want to leave your room. All of the 'On Demand' movies are free, and so are the soft drinks. You will never want to leave the waterfall shower, and the bed and array of pillows wont let you even wake up.
Service:
Restaurant reservations were made for us at the Bellagio, but we only had one mix-up... The 2 show tickets they had reserved for us were not next to each other.. in fact, they were in opposite sections. So, they comped our tickets, got us tickets at the next best show.. 5th row - Center Stage. Not only that, but to accomodate for their mix-up, they transported us around the Strip that night in a Maybach.. from MGM to dinner; dinner to the show; and from the show back to the MGM.. all on the house. That is over $400 saved due to their mix-up... Now, that is treating your clients right.

As for previous posts regarding the MGM.. I can definitely see that the MGM Grand is not the 'Grandest' of hotels on the Strip.. but, believe me.. you will forget you are even there once you step off the elevator on the top floor.

If we return to Vegas, there is no question where we will stay.. In fact, I doubt we will ever stay anywhere quite like Sklofts again in any of our future travels.

For our wedding anniversary, it was simply 'Perfect'.

  • Liked — Room / Service / Luxury
  • Disliked — Nothing..
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since March 17, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Families with young children
  • I selected this hotel as a top choice for Gambling / Casinos, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $1,508 (year-round)
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Perfect Service - Wonderful Space

Skylofts at MGM Grand

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5 of 5 stars
katherinenyc   2 contributions
New York
Aug 17, 2007 | Trip type: Friends getaway
9/13 found this review helpful

My boyfriend and I stayed at Skylofts with some friends for a celebratory few days. The lofts are really amazing, the bathrooms especially - the tub, the shower and televisions are enough to keep you in the room for a day! The gadgets are a guys' dream - my boyfriend walked around with the Creston controllers for the whole time.

I was most impressed with the service - attentive and friendly without being overbearing. I had a concern about one of the charges on my folio and they were very fair and accommodating.

I can't say enough about them - we came from the Bellagio the night before and while the hotel overall has nicer public areas than the MGM, when you're at the Skylofts you barely notice where you are.

I would recommend Skylofts to anyone wanting an impeccable stay with luxury and convenience!

  • Liked — The service
  • Disliked — No real gym
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since June 25, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
  • I do not recommend this hotel for Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d619205?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $1,508 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Luxury at it's best

Skylofts at MGM Grand

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5 of 5 stars
pdj300   12 contributions
Calumet City, Illinois
Aug 14, 2007
9/17 found this review helpful

The skylofts at MGM Grand in a word is incredible. We were there for 4 days and really did not want to leave the loft. The spa and dream butlers were simply teriffic. Just a note, be prepared to tip everybody. If you can stay even one day everybody needs to experience this kind of luxury at least once.

  • Date of stay July 2007
  • Member since August 13, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $1,508 (year-round)
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Perfect!

Skylofts at MGM Grand

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5 of 5 stars
DomLondon   2 contributions
London
Jul 15, 2007 | Trip type: Couples
18/22 found this review helpful

We have just returned from an AMAZING stay at the MGM Skylofts!

Most of what has already been written here rings true (we booked it based on the reviews on this site as they are always helpful), so in brief...

Pick up: We were picked up in a Maybach, greeted outside the hotel, our luggage taken for us without having to ask and escorted to reception. By this point, we were being made to feel very special indeed.

Reception: We were handed over to our personal butler who presented us with fresh juice and fruit and then showed us the facilities in our room (bigger than our flat at home by a long way). The room was beautiful and the service perfectly pitched; we've stayed at a few very nice hotels and this was better than them all. It was topped off by the fact that a (infinity) bath had been run for us before we arrived - and the water was at exactly the right temperature. If we hadn't already felt spoilt by this point, this is the moment that would have done it.

Room: A nice amount of complimentary items - even simple things like coke - which actually makes a big difference, you may be paying a lot for a room, but you don't want to pay a lot for a soft drink too, so this was perfect. The room itself was clean, beautifully designed, and had more tvs than I knew what to do with. Another nice touch was that there were a number of films provided free of charge too. It was difficult to leave the room it was so nice!

Room Service: Feeling peckish we ordered some room service - just simple club sandwiches (the cost was not particularly high) - a maid came and laid the table (scattering petals) and informed us our food would be ready in 30 mins. Sure enough, food turned up on time and was delicious! We also used the coffee machine in the suite to make drinks - a brilliant machine, great coffee, no cleaning required, free!

Breakfast: We opted to eat at the MGM Mansions. I strongly recommend you do this; they are a set of private villas within the MGM and have their own casino, pool and breakfast area. The service here was, again, amazing, the food wonderful and served in much smaller portions (in a good way) than you might be used to in vegas. I should add that you are escorted there and back by your butler.

Checkout: You are not forgotten here either. Our baggage was taken for us, the hotel director came to say goodbye, our car (Maybach again) was waiting for us, our bags loaded etc. End to end the service was perfect.

We stayed for two nights and every aspect of the service, food, environment was about as good as I imagine you can get. What's more, I felt as though I was actually getting a good deal - sure it is expensive, but we've stayed in more expensive places and gotten far less in the way of luxury, service etc. The skylofts really make you feel special and I will be going back.

I can think of only one fault (which I knew before going); unlike say, the Wynn suites, you don't get your own pool. The MGM general pools are quite large, but also quite busy and a long way from the skylofts. If they could add a pool nearby for the Skylofts then there would be no need to try any other suites again!

If you get the chance, stay here!

  • Liked — Service
  • Disliked — Lack of private pool
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 24, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Gambling / Casinos, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d619205?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $1,508 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Extra Play?Place to stay

Skylofts at MGM Grand

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5 of 5 stars
Star2   20 contributions
Florida
Jul 7, 2007 | Trip type: Couples
13/17 found this review helpful

Where do I start?Ill begin with the Maybach.We had just stayed 3 days in a Wynn suite and were impressed,but knew we had better things on the horizon.The car picked us up to take us to MGM.We both immediately stretched out for the short ride to the Skylofts.We were met curbside and took directly to the Skyloft to check in.Our Butler was waiting at the door when we turned the corner. He shows you around your suite and leaves you to lift your jaw off the floor in private, to save your dignity. We are hotelies and this blew me away.I mean,how snooty are you when you have to find something like where to sit to put on your cosmetics as a major drawback.Really people come on.Back to the review.The place is very roomy and stylish.You are teated like royalty the entire time you are there.We had a private party one evening and the Butlers and catering department never missed a single detail.The Butlers enter your residence around 5 times per day to refresh the loft and make sure you are in need of nothing.If you prefer your privacy there is a Privacy light by the door,but you should leave the light off as much as possible to take advantage of this ammenity as they drop off wonderful chocolates and drinks during the day and evening.The bathroom was my favorite part of the loft.There is a steam shower big enough for 4 people.If you are going to take a long shower I would suggest putting on the privacy light as the shower is all glass on one side.And visible from the stairs.The bathroom also has a huge soaking tub with Champagne bubbles which I used daily to relax.The lighting is incredible along with the Bang and Olufsen system that allows you to control everything from lighting to tv to music to drapes to climate.If you like your coffee, there is an espresso machine that makes a so so cup of coffee but the novelty of the machine is fun to use.No grinding,pressing and cleaning required for a quick shot.If there is a drawback it would be the MGM itself.Having to go through the hotel to get to the Skylofts is not the greatest experience.They need to come up with a separate entrance for Skyloft guests with private elevators.They have semi private elevator cars that access several floors along with Skylofts .I didnt get that at all.Even 2 Skyloft hosts from downstairs expressed their concerns about the "Football Team" in the elevator and decided to escort me up to my suite one evening.All in all the place is incedible.We loved it and will return.They are all so nice and go the extra mile to make sure you are comfortable.If you can- stay here and enjoy the mind blowing experience.Its much more than just a hotel.

  • Liked — Entire Experience in Skyloft
  • Disliked — Access to Skyloft through MGM
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 21, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Gambling / Casinos, Great food / Wine, Shopping, Spa, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d619205?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $1,508 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Skylofts at MGM Grand Also Known As

  • Skylofts At Mgm Grand Hotel
Address: 3799 Las Vegas Boulevard, Las Vegas, NV 89109