From the moment you make your reservation, you know you are in for a treat. I had read quite a few reviews prior to booking and was still blown away by the magnificent level of service that they extend to all their guests. After booking online, I received an email from Valerie who thanked us for booking and invited me to call or email for restaurant reservations, show tickets etc. I called Valerie and requested restaurant bookings both at the MGM hotel (Craftsteak = Delicious) and at other restaurants where I did not believe that they took reservations. Guess they do for the skylofts as our 7:30pm table was ready & waiting. Wanted to see Kai (great show btw if you have seen O) and got preferred seating. I also requested a strip view room & received it despite arriving 5 hours earlier than the 3pm check in time.

On arrival at the airport, we were greeted at the gate by a lovely skyloft Representative who escorted us to the luggage carousal. We were taken outside and the renowned Maybach62 pulled up to the delight of my two daughters who did not know where we were staying in Vegas. On arrival at the MGM, the concierge & bellman were waiting. We were escorted passed the check in desks, through a VIP room to the two separate elevators. Up on the 29th floor, they have two desks with people to assist you with any reservations you may have forgotten to pre arrange. The lobby do have drinks served during certain times but we did not indulge during our stay.
We were escorted down the hallway and could see Art, the butler, standing at the door of the loft. Check-in is in the room at the dining room table while the bellman takes your bags upstairs to the bedroom and you sip your welcome juice. I had a two bedroom suite which I booked based on previous reviewers and was so very glad I spend the extra amount as the master bathroom is to die for. After check in Art showed us around the loft which has all the latest electronics which work at a touch of button along with drapes, climate & lights. Loved the day, night & mood lighting around the loft. Ladies, if you normally take an hour to get ready to go out, expect to take two hours when you stay in the skylofts. The large shower doubles as a steam room with bench. I put cleanser on my face and did a steam for 30mins. Don't do that as I got a rash. The infinity tub has the lights & champagne bubbles and faces the flat screen tv. The tv in the mirror is fun. The gown and slippers are comfy. The heated towel rack another great addition as is the walk in closet. The Bvlgari body wash, shampoo & conditioner are another treat.
The upstairs bedrooms are large with wonderful bedding and soft beds. Downstairs, we had two lounges, a media room with card table & dining room. Turn down service is the best I have ever encountered anywhere. The rooms are cleaned and used items replaced. They even arranged all my cosmetics in the bathroom on white cloths with product names facing up & in order of use. Cool bottled water next to the bed and a small gift + flower on the bed with a card. After leaving the "do not disturb" on until noon, we switched to make up room and by the time we walked to the end of the hallway, someone was waiting from housekeeping to refresh our room. Complimentary water, soda's, newspapers, internet & inroom movies. You can also request a laptop, video games & DVD's. In Room breakfast was served by Art and was hot & delicious. You have to request toast as it is not on the inroom dining card. Requested and received a later check out until 3pm.
Check out was quick as was the transfer to the waiting Maybach62. The skylofts charm is in the staff. The courteous, charming interaction with everyone was much appreciated. Many reviewers have remarked on the tipping. I did tip but never felt that anyone was waiting for it. Keep checking the mgm skylofts website calendar to see when the prices suit you and treat yourself and love ones to the best hotel in Vegas. The memories will last until your next visit.