We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Platinum Hotel and Spa and Las Vegas?

We'll send you updates with the latest deals, reviews and articles for Platinum Hotel and Spa and Las Vegas each week.

  • Save Platinum Hotel and Spa
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d610513?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Platinum Hotel and Spa: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Las Vegas

Reviews you can trust

91% Recommend
4.5 of 5 stars 351 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (351)
[ Date ] [ Rating ]
Nice hotel but chargeable extras

Platinum Hotel and Spa

Save Review
4 of 5 stars
Spitfire24   19 contributions
Portsmouth, United Kingdom
Nov 4, 2009 | Trip type: Couples New

Hotel is about a five minute walk from the strip. No casino and no smoking. Rooms were exceptionaly large and the balcony was nice. Shame about the green wall paint but all together a very nice room with a balcony overlooking the strip. The staff on the desk were generally very helpful.

On the negative side: The poolside beds were very dirty and stained and the $13 charge for a 24 hour wireless internet is cheap in this day and age. In addition, do not whatever you do use the hotel phone for international calls. My mobile stopped working and I had to get my credit card reactivated. For two five minute calls I was presented with a bill for $70+ (reduced to $40 when I expressed my surprise). So that is the reason for only a four rating. Shame because this could be an exceptional hotel for Vegas.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since October 04, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d610513?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
So glad we stayed here!

Platinum Hotel and Spa

Save Review
5 of 5 stars
APatM   2 contributions
London, England
Nov 3, 2009 | Trip type: Couples New

We booked the Platinum with British Airways and got what we feel was a good price, on arrival there were no queues and we booked in with no problems. The suite we booked was the Princess with Strip view, we found the room very spacious and quite, it was well equiped with a TV in the lounge/kitchen and also in the bedroom, the bathroom was big with a double whirlpool bath. We found all the staff were really attentive and as we had complimentary breakfast coupons we used the restaurant most mornings, the food was very tasty and of good quality.
The walk to the monorail was about 8 to 10 minutes the last leg was through Ballys. We purchased a $30 3 day pass for the Monorail and we thought that was reasonable value although we did do a lot of walking sometimes we just hopped on the monorail to visit another part of Las Vegas.
All in all a very nice Hotel which is a little haven from the bustle of Vegas.
Just one tip, do not use the adjacent AM/PM petrol station if you need anything as just next door there is a 7Eleven shop which has more choice and also cheaper.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50_64
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d610513?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Hotel...just a couple of glitches.

Platinum Hotel and Spa

Save Review
5 of 5 stars
irishlad57   6 contributions
Lansing, IL
Nov 1, 2009 | Trip type: Couples New

This was our first time to Las Vegas. We wanted a hotel off the strip yet close enough to walk to everything. After visiting all the mega casino/hotels we are glad we stayed here. No lines to check in, exclusive no smoking hotel, clean nicely furnished rooms, no tempting casino to sneak down to, to blow more money. Just a couple of issues. When we checked in we were given the solitaire suite instead of the princess suite. I didn't notice it at first when we entered the room. We were exhausted after the flight and took a nap. I then realized our room didn't have the washer and dryer or fireplace. I called down to the desk and was informed that Expedia indicated we rented the solitaire suite and was a bit rude. Luckily I had the printout of our reservation. Expedia called the manager and made sure we were given the room that we paid for. The princess suite is a much larger room with laundry facilities, and a huge flat screen TV in the living room. It has a better view of the strip from the balcony. Also the cleaning staff forgot to clean our room and our keys were deactivated for some reason. When we asked why the clerk told us they tried to contact us to see if we wanted our room cleaned. Wasn't sure what that was about, but we just asked for fresh towels. Other than that we were very satisfied. The valet staff is very friendly, we didn't find having an exclusive valet service a hassle. We rented a car because we wanted to tour the surrounding area especially Hoover Dam and Lake Mead just an hour ride away. Also Vegas is very easy to navigate. However traffic is horrible. We didn't use the monorail but we checked the prices and they are high. They are doing road construction everywhere. At 9:00 PM every night the barricades go up to restrict traffic lanes. Traffic backs up even at midnight. They are also doing construction at the power station right across the street and start up the pile drivers at 7:00 AM. Luckily the rooms are pretty sound proof but if you wanted to sit out on the balcony you needed ear protection. We saved a ton of money fixing our own meals. There are several grocery chains in Vegas and the ever present Walmart to stock up on groceries and liquor. The kitchen has all the essentials except pots and pans which are available but you need to ask for them. We didn't use the pool because Vegas had a record cold snap during our stay. We did use the workout room which has a lot of modern cardio equipment, but the weight stations were awkward and confusing to operate. If we ever go back to Vegas again we will be sure to stay here.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50_64
  • Member since December 28, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Martin van der Laan, Martin van der Lan - General Manager
(Management representative)
Nov 3, 2009
Thank you kindly for your feedback. We highly appreciate your comments. I am extremely happy that the miscommunication between Expedia and the Hotel was resolved that quickly and to your satisfaction and that we were able to change the suite type accordinlgy.
I apologize for any inconvenience related to the missed Housekeeping services, which was most likely caused by the incorrect observation of the "Do Not Disturb'' sign.

I am extremely pleased that in the end you were very satisfied with your stay. Your comments have been shared with our Team and your observations regarding our outstanding Valet Team have been passed on.

We look forward welcoming you back in the not so distant future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d610513?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Exceeded my expectations, great staff, great room, will come back

Platinum Hotel and Spa

Save Review
5 of 5 stars
dartagnan246   1 contribution
Oklahoma City, Oklahoma
Oct 30, 2009 | Trip type: Business

Great stay. Matt at the front deck was very helpful and also upgraded our room when we arrived. Thanks Matt. Also very helpful were Joel, Christian at the bar and Barbara who cleaned our room, I will definately stay again in the future.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Other
  • Age group 50_64
  • Member since October 30, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Martin van der Laan, Martin van der Laan - General Manager
(Management representative)
Nov 3, 2009
We highly appreciate your observations and recognition of Matt, Joel, Christian and Barbara in particular. They are part of an outstanding Team of Associates, who make this hotel special each and every day.
Your comments have been shared with them.
Thank you for recognizing these wonderful Associates. We are sincerely proud of them.

We look forward seeing you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d610513?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful, slightly off-strip, but within walking distance resort hotel

Platinum Hotel and Spa

Save Review
5 of 5 stars
airforceaggie   1 contribution
Baltimore, Maryland
Oct 29, 2009 | Trip type: Couples

This hotel was a really good choice. We traveled there for a wedding a few weeks ago. The rooms were amazing, with a jacuzzi tub and separate shower in each bathroom. Full kitchen with all utensils was also part of the room. The staff was nice and inviting and available for any request. The only problem I had was the noise from the construction going on the Strip with the new residence towers being built.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since April 12, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d610513?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Platinum Hotel and Spa? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Las Vegas, NV
$264*
Check Rates ABS:HotelCheckRates-d91703?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$354*
Check Rates ABS:HotelCheckRates-d91674?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Las Vegas, NV
$1,494*
Check Rates ABS:HotelCheckRates-d619205?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Platinum Hotel and Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Platinum Hotel and Spa Also Known As

  • Platinum Hotel
  • Platinum Hotel Las Vegas
  • Platinum Hotel Spa
Address: 211 E Flamingo Rd, Las Vegas, NV 89169