Only 2 things stick out when I think of this hotel: They were nice enough to let us check in early in the morning and the bathtub was pretty big. Other than that this place is not so great. I read some of the "excellent" ratings which made me think that this was the place for me. Not so much it seems.

Their service is pretty poor. I've been in hotel management so I know how a good place should run. First off the front desk failed to acknowledge that we were celebrating an anniversary. If I saw that in the reservation notes I would have at least brought it up or offered something small but meaningful like free breakfast.

They always seem to have a skeleton crew. There were sometimes I would be in the lobby and nobody was manning the bell stand or front desk. I called the resort a few times and almost every time I did they'd put me on hold for a long time. Sometimes to the point I'd just have to hang up and try again later. They also do things very slowly. If you expect your luggage to be brought up to your room within a few minutes you will be disappointed. I had to complain just to get my bags and I had to lug them up myself. There were dirty room service dishes sitting in the hallway for a whole 24 hours! Nobody bothered to come and get them. I bet the dishes are still sitting there waiting to be collected.

The location is below average. It just seems out of place there. The surrounding neighborhood looks a little rough and pretty dirty. Before we checked in there was a homeless guy changing on the side of the building. Not a pretty site.

We had a view of Bally's, Paris, Planet Hollywood and the Flamingo. Our view also included an AM/PM, a parking lot apparently being used as a dump and some run down liquor stores. It just wasn't the same as being on the the strip.

The room itself was clean and as advertised. Make sure to get at least a Princess Suite with a STRIP view or you will be very disappointed. It was nice and roomy and for the price I suppose you can't beat it. Almost 1200 sq ft with a huge bathroom and kitchenette. The bed was pretty comfy too so I'll give them that.

The next time we head up to Vegas we will make sure to check out a hotel on the strip. We spent more time at Caesars than we did our own hotel. I would have liked the kind of stay those reviewers with the "excellent" ratings did but we're not so lucky I guess. If they could just move their Princess Suite to a better run hotel on the strip I'd be sold.

Platinum is by far the best hotel I have stayed at in Las Vegas!!! The service is beyond top-notch and you're treated like royalty. I've been to many Vegas hotels...and this surpasses all of them. And the rooms are not your typical Vegas rooms. The rooms are suites and they are huge!!! I will be back and will recommend this place to everyone I know. See you all in July.

We love that we found a non-smoking, non-casino hotel near the strip - thanks to your reviews! Service was great. First they gave us a handicapped room and because we are tall and everything in those rooms are low, we asked to be moved. It was handled quickly and we enjoyed our big suite and the balcony. Lighting could be improved in the bathroom, however.

Loved the pool and restaurant area on the 5th floor rooftop. Breakfast and lunch were delicious and very reasonably priced with great service. The pool wasn't crowded at all. It was nice to hang out there because we aren't gamblers. We didn't use the spa or 1st floor restaurant.

Unfortunately, we had almost constant high WINDs the entire 3 days we were there. We enjoy walking on nice warm days, but found the walk to be a chore in the wind. Also, the construction on Flamingo made it a bit hard to get a cab, for they had to go right out of the hotel and drive down quite a ways to turn around towards the strip.

Also, it irks me that there's a charge for internet at these Vegas hotels. Vegas finds a way to get into your wallet at every turn!

Ate at Joe's Seafood and Stone Crab and had a delicious meal but uppity service.

Overall though, we see why the Platinum gets consistent high ratings. Our AAA rate of $109 before tax (because we stayed at least 3 nights) was excellent for what we got.

Hotel has no casino that might put some people off but for us this was the main attraction as it is always good to have a quiet retreat to fall back on.
And this was just that, it is a block away from the Las Vegas Blvd with Ceasars Palace and the Bellagio at the top of the block (about 10 minute walk due to the huge block size in Vegas), Bally and Bills on the opposite corners.
Hotel itself is very clean and accomodating, staff are all polite and efficient, valet staff too were always willing to call taxis and offer directions.
Room - Amazing, huge and well fitted out. Junior suite was more than we bargained for with huge dining/kitchen area, one bedroom with queen size double and then the bathroom with its shower, double sink and large whirlpool tub for two so no complaints here....
Food - Only had breakfast but this was very good indeed and not too expensive if the specials were chosen and they were worth choosing - all fresh and slightly unique options that really hit the spot.
All in all a great stop if the lure of casino can wait till a night out - would go back again without hesitation.