My husband and I were married at the Mandalay Bay Wedding Chapel in October 2008. The chapel was great! The minister was terrific! We were able to write our own vows, which was very important to us. The most important aspect was the photography. I contacted Cashman Pro, the photographer company, several months prior to our wedding, as I was interested in seeing the photographer's portfolio. I was given the name of the our photographer; I contacted him asking to see his portfolio and never received a response. I tried contacting the photographer several times and never received a response. About a month before our wedding I contacted the company again, explaining I had never heard back from the photographer and was sent a generic Mandalay Bay wedding photographer brochure. I was not thrilled by the brochure and asked if I could set up a meeting with the photographer the day before our wedding. I met with our photographer, James, the day before our wedding to go over specifically what I wanted and what I didn't want. He wasn't taking any notes but figured our wedding was just the next day so he may be able to remember my requests. We had the Diamond Lights package which came with the extra hour of photography. We walked around with the photographer and he asked us to pose in some of the pictures I had explained I did not like in the meeting I had with him. I did not stress about it as it was our wedding day and I was enjoying our day. When we went to look at our photos we struggled to get the 40 some photos included in our package. I was so disappointed with the quality of the photographs. It was clear he didn't pay attention to anything I had said and requested in our meeting. I was almost in tears because the photos were so important to me. Many of our photos had shadows, the lighting was off, the blocking of the shot was poor (not acceptable in professional photos). My husband says my standard and expectations are a bit high... but that is why I met with the photographer the day before to go over my expectations and specific requests. I was most disappointed that I had taken the time to meet with the photographer and made it clear how important the photographer was and it was evident he was just meeting with me to appease me. Other than the photographer pretty much everything was good.
The other aspect that is worth mentioning is our reception at Lupo. We had about 50 people and didn't want to have a set catering menu; we wanted our guests to be able to order off the regular menu. Lupo was the only restaurant in Mandalay Bay willing to do this for us. It was great! The manager, Johnnie, was so amazing and so was the staff. I would highly recommend Lupo!
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