We LOVED our wedding. We looked around at at least a dozen different hotels and thought Mandalay had best deal and even looked better then many other places. The silver chapel we were married in was beautiful, the dressing room for both the bride and groom was perfect, the pianist was perfect, the minister was wonderful and did exactly when we wanted and even came to speak to both me and the groom prior to the ceremony. The photographer was the best. BUT, BE PREPARED TO DISH OUT A LOT OF MONEY FOR THE PHOTOS!!! We upgraded to the extra hour and additional 32 photos. The next day when seeing the pictures could not pick just 32. We could not bare to leave any behind and bought the copyrights and ALL the pictures. The package came with all 240 pictures prints, a pictures DVD w/music, 2 beautiful silver 8X10 picture frames, 1 20X24 Canvas or watercolor, 2 16X20 canvas or watercolor, back up picture CD and original picture CD w/ full copyrights and a 6X8 soft cover magazine style booklet for $2,201.00. VERY pricey but worth every penny. The only negative was our wedding coordinator. We read review prior to booking stating do not use Alyssa as a coordinator and what happened...WE WERE ASSIGNED ALYSSA! She was very nice at first, but it went sharply down hill. She was delayed on returning phone calls and emails, we would have to pull answers out of her, misplaced out paperwork a month prior to the wedding resulting in her supervisor contacting us asking why we never turned in the required paper work. Then, the worst happened, she misplaced the paper work we got from the marriage bureau!!! In the bag given to us after the wedding she had some one else information in our bag. We had their info delivered to them, but Alyssa could not locate our paperwork. We know mishaps do and will take place and were not too upset about the situations, but got a horrible attitude from Alyssa when we questioned her about the error. She wanted nothing to do with us since our wedding was over (and we think also because we did not tip her hugely since we felt she did not deserve it). She did not apologize for the mistake and kept dishing out the attitude and when questioned her further. We finally had to go up to our room in the hotel and call her supervisor who seemed to straighten things up. We still have no regrets with booking The Chapel at the Mandalay Bay but wish we had requested a change in coordinators when we discovered who our coordinator was.
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