We stayed only for one night. We had reserved a suite, but was given a single room - with 5 of us - was told they rented out our room even though I went out of my way to call earlier, confirm our reservation and told them we would be checking in late - was told no problem. When we got there, a family had locked themselves out of the room as their teenage daughter slept away in the bolted room. The desk person had no idea how to fix it and left us standing at the desk for over 30 minutes. He then gave us the wrong room. The room was not that great and you could hear every step from the floor above. The floor would squeak with every step as well - indicating that there was some issue with the floors. We could hear the floor in our room squeak as well when we walked around. We made the room work, but did not get much sleep as the people in the room above us were up late and got up early to boot! They had some sort of sports group/s staying there and the were tweens running unattended and "playing" in the elevators that were slow to begin with. We had all our luggage so we could not just opt to take the stairs and finally began to bang on the elevator doors and then hear the many giggles/shrieks from the girls that had been holding the elevator on the upper levels. The breakfast seemed to be fine since we were up early - there was a good selection of stuff and a waffle maker. If you stay - make sure you get a top level room and have the ability to take the stairs if you don't like waiting for very slow elevators.
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