We were married on August 25, 2007. We wanted the best for our 85+ guests so we chose the Bellagio Hotel for our weekend wedding celebration. We obtained great service from all departments except one…THE WEDDING CHAPELS OF BELLAGIO!

Our experience with the chapel was so horrific that it took all the beauty out of the process. They continuously made mistakes, confused things and when asked basic questions/opinions they did not have answers or know how to give direction. The chapel requires that you must use their vendors exclusively but if the chapel is not very qualified, then it is understandable that their vendors would follow suit.

1) Their tuxedo vendor, JennaLeigh’s, didn’t have any of the 7 tuxedos ready because they ordered them incorrectly. However, they wanted to charge extra to deliver them the next day. Also, their limo and store had no air conditioning and my father almost passed out given it was 104 outside. The Bellagio senior coordinator used a canned corporate response when we told her, “this is surprising, as we never had a complaint about them before.” 2) We paid for 2 videographers and only one showed up. 3) The coordinators said we could ship items to the Chapel but didn’t mention that the business center would charge us per box. 4) The chapel recommended that we take a group shot with our guests but instead of recommending an inside location in the hotel they put all of our guests on the Grand Patio in weather that was over 100 degrees! Our guests were sweating in their gowns and suits and very upset. 5) One of the groomsmen overheard the coordinator forcefully tell our flower girl that she must get rid of every last petal in the basket before she got to the end of the aisle. Our poor niece was so nervous that she threw all the petals at the groom’s feet for fear she may be in trouble. 6) And for the grand finale, we prepaid the chapel weeks in advance for a suite near the chapel so that all of the ladies could get ready. Well, we never got the suite they promised, instead all 8 of us had to pack up, stop our hair and makeup, get dressed, find all of our stuff and trek to the complete opposite side of the hotel one hour before the wedding was to begin. We saw the senior coordinator in the hallway and our frustration came out loudly as we were standing there hands full, sweating, makeup dripping and our dresses completely wrinkled again. The coordinators took no responsibility, offered no help and instead transferred blame on my future husband saying he moved us to the other side of the hotel! What kind of experienced wedding coordinator would instigate a potential argument an hour prior to a wedding!???!!!

If you are having a wedding at the Bellagio Chapel, remember it is a casino hotel and the same gambling rules apply….Good Luck!!!

I got married on Easter Sunday on the Terrace at the Bellagio and it was wonderful! Our wedding planner was excellent and made me feel special. Yes it is expensive and sometimes I felt that we would not get value for money however my fears were unfounded. The wedding planner made my reservations in the Spa for my manicure, hair and makeup and also suggested the venue for my reception. We had 13 guests with us and had some issues trying to get meal organised in one of the restaurants. I can recommend Sensi whose staff went out of their way to help us!.
I telephoned my wedding planner and talked through my flowers with her. All other communication was via email. My cake was ordered from JPM as well and was terrific. We arrived at the Bellagio on the Thursday and went to JPM on the Friday where Arnida was very helpul. My cake was beautiful and not expensive compared to UK prices! My photographer was also terrifc and made us feel so much as ease. My husband did not want to go outside to the front of the Bellagio for photos and Rose the photographer took us to the pool area where the flowers were gorgeous under the arches.
The only recommendation I would make is to ensure that you get married at the start of your holiday. You can then enjoy your photos and flowers. I left for my honeymoon 2 days after the wedding and divided up my flowers from the Terrace between my guests who were remaining in Las Vegas for a few more days. I was able to take my Wedding Bouquet to Hawaii on honeymoon with me. It lasted for 2 weeks!

I am getting married 7-7-07 in the Bellagio Wedding Chapel and am starting to get nervous. I am not a very picky bride...in fact, Vegas appealed to us for its fun, layback atmosphere where I would not have to focus on every little detail. So what better hotel to have handle the details than my favorite one on the strip...The Bellagio.

We have booked a very large suite for the week, reserved a private room in their restaurant for a modest sized reception and are using only Bellagio vendors. Service has been seriously lacking in all departments, especially when dealing with our wedding planner. She has confused the facts, accidentally mixed up information from our file with the files of other couples and generally left us feeling uneasy. The wedding package we purchased (The Bellagio) is a nice package, but we are expecting a bit more customer service considering
the cost.

Our wedding cake must be purchased in-house from Jean Philippe's and service there seems poor as well. Since requesting a tasting or meeting with their coordinator 3 days ago, she has yet to get back to me. Not a single person is willing to work with us in terms of making us feel like pappered guests.

I understand that there are high rollers who drop what we will spend altogher in one hand of Blackjack, but we should count for something too. The impression the Bellagio staff is leaving with us and the 50++ guests that will attend my wedding will resinate with more people than one person sitting at a Blackjack table.

hi
we got married in the south chapel too but it was just the two of us on dec14 2003.It was amazing,we chose the music and flowers at home with our wedding co-ordinater that was very helpful indeed.The flowers were exactly like the photo too.
Our photographer was patient and trailed round the hotel for ages with us and we got to see our photos before we left and they were stunning.
We had a meal at le cirque and drank nothing but champagne for the whole day and night(also were lucky and won $5000 on roulette.
brilliant !!!!!
going back valentines day 2006