My main complaints with this chapel start with the photographer. I understand the chapel's policy to not allow anyone else to take pictures ANYWHERE on the property (this is so you'll purcahse THEIR pictures), but if you're going to do that, you'd think they'd let you give your input on what type of pictures you'll buy! I LOVE candid photos, and told the photographer multiple times the kinds of cheesy poses I didn't like (staring lovingly at my flowers, touching our wedding rings lightly with my finger while holding them in my hand, etc), yet he kept arguing with me, saying these are moments frozen in time. I was joking around and generally having fun with my Maid of Honor and mother, and instead of capturing these moments, he actually got mad at us for "not taking it seriously". It was MY wedding! We ended up only choosing the amount of photos that came with the package, and to be honest, two or three of them we only chose because we got a certain amount free.
I also had a huge argument with them about the bouquet of flowers. The argument? That I didn't want to carry any! They kept INSISTING, like they couldn't believe I'd turn them down. I was walking down the aisle on my brother's arm, with my 3 year old on my other side, I didn't have room to carry the flowers. Also, I told them I didn't LIKE the flowers, but that I was fine with NO flowers, and they still wanted me to pose for pictures with flowers that I hated.
After we returned home, I realized that we chose the package that included a bottle of champaine, a garter, and champaine flutes. They did not give us ANY of these things. I called them, they took down my address and said they'd send them in the mail, and I never heard from them again (and never received anything in the mail).
They are unorganized and set in their ways. My suggestion to you is to go somewhere where they listen to what you want.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.