My husband and I were married at Mon Bel Ami 09/17/05. Very beautiful chapel; however, the people that run this chapel, especially the owner herself, are ridiculous and do not care about anything except getting their money and giving nothing that you pay for in return.
The chapel made arrangements for us to have limo service for two hours, 3:30 - 5:30; the chapel paid the first hour, we paid the second hour. The limo driver cheated us out of a half hour of our time. First of all, he tried to leave as soon as he dropped me off at the chapel. He did stay but dropped us off back at our hotel a half hour BEFORE he was supposed to and said if we wanted to keep the limo until 5:30 as it was arranged, he was going to have to charge us for an additional hour. That argument lead no where and the last thing I wanted to do was turn what was supposed to be the most magical day of my life into a nightmare. It was my wedding day. I didn't want problems.
Then there is the photographer. I made full payment for the package we chose and never got the photos that came with the package. He basically wanted us to buy all of the photos at about $580 or take nothing at all. Eight of those photos came with the package my husband and I chose and had already paid for. I made the mistake of telling him I will be in touch with him the next day about all the photos because to me, they were my wedding photos. Of course I wanted them all. No matter how much I had to pay. When we realized we just didn't have it because we already put out every penny we had, I contacted the photographer the next day to tell him I just want the eight that came with the package. To make this part of the story short, he kept giving me a run around for the next couple of days that we were there and wouldn't give me the eight that came with the package. I attempted to get a hold of the owner but that didn't happen until we were back home in Pennsylvania. Of course now she is suddenly available. We're back on the east coast. What can we do from there? In speaking with her, the owner, she said for us to make another trip back to Vegas and she'll redo the entire photo shoot and give me all the pictures for free. (Sure...let me just go outside to my magical money tree and pull off the money I need to fly all the way back to the west coast, stay at a hotel, and then fly back to the east coast. Not to mention my boss wouldn't care if I just took a few more days off after I already took off ten for the wedding, right? Ha!) When I told her that is not possible, she told me to wait three days and then call her again. She needed time to get a hold of him and find out what is going on. I had explained I had actually just gotten off the phone with him before getting through to her, he's in his office now, and asked why it's going to take her three days to call him and why she can't call me as soon as she talks to him, I have to guess when she got a hold of him and then call her again. I explained after all the money we had given them, the least she could do was respect me enough to make a phone call and not blow me off. I understand she already had our money and the ceremony was over. I had nothing to hold over them and she obviously knew that but still. We gave them our business when there were 13 trillion other chapels across Vegas we could have chosen. She basically fed me some ridiculous story to get me off the phone and that was that. In the days that passed, I left numerous messages over and over again for her, emailed her on several occasions, and even sent a letter to her using UPS signature requested. I also kept trying to contact the photographer. To this day, I have not heard from them, I have not been able to get a hold of them again, and I still have not a single photo from our wedding. If you think going to Vegas to get married avoids an expensive wedding at home, which is what we were doing, you may want to think again. You may save a whole lot of money but if I had to do it all over again, I would have had my wedding at home. I wouldn't have gotten screwed over by the limo driver, the wedding coordinator wouldn't have been able to brush her hands clean of the situation and pretty much say "oh well, your loss" and more importantly to me, I would have my wedding photos. Having a costly wedding is worth more than going cheap and not getting what you paid for and what means the most to you. It is said, "you get what you pay for." In this case, we definitely did!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.