We booked a 2 night stay through Hotels.com. When we checked into our room or condo we immediately noticed cockroaches behind the couch, in the closet and the bedroom. Some were alive, some dead. We instantly complained to the staff and they told us "Cockroaches were normal to see in Las Vegas and Florida hotels." I told them we didn't feel we should have to stay here and requested a refund. They told us they would only give us a refund for 1 night. They also said for us to leave our bags outside when we returned home incase we brought some roaches or eggs with us home. We were very upset and called Hotels.com which were absolutely useless. We were getting nowhere fast and still had to find a hotel for that night. Don't let their good reviews fool you and make the same mistake we did. You also won't get a penny back from Hotels.com. STAY AWAY FROM THE CLIFFS....Las Vegas.

This is the second time that I have stayed here. It is about 6 miles from the strip but it seems much closer since it is one long road. It is very close to Red Rock Casino, which is one of my favorites, so I like that! It is very close to Red Rock canyon, which is a beautiful place to take a walk or a picnic.
You can also walk to Target, some great restaurants (Cafe Deia is one of them), and some cute stores.
The rooms are very clean and updated. Each has a small balcony, with a table and chair set on it. Last year, I stayed in a one bedroom which was bigger than most hotel rooms, but not nearly as big or as nice as the two bedroom. The two bedroom has a master bedroom with it's own bathroom and a closet that is as big as a bedroom!
The pool and jacuzzi are very nice. They also have a 24 hour computer room which is free! And it is never busy,there are about 5-6 computers and a printer.
It has a full kitchen, stocked with dishes, coffee pot and filters, everything you would need to not eat out every meal.
I've had two great experiences there and would gladly return!

On this trip I traveled with my boyfriend and two friends. We are all in our late 20's.

Before checking into the Cliffs I read many reviews. All in all, I found our experience to be VERY good, and found most of the reviews to be petty and negative. Upon checking in we were greeted nicely and were given the time share talk, however after quickly saying we were not interested we were able to walk away. This was done in UNDER 5 minutes. They did call us once during the stay to ask if we had been introduced to the time share opportunity and I simply said we weren't interested, NO BIG DEAL!

The grounds on the Cliffs property were beautiful and the hot tub was GREAT! We also loved our 2 bedroom condo unit. While some things were outdated as another guest put it, we had no trouble making the best of everything we were given. We also spent minimal time in our room because we were always out sight seeing or enjoying the pool/hot tub, thus at the end of the day we had no complaints. It was wonderful to come back to a cool room with a stocked fridge and a comfortable bed.

We also had no trouble with noise outside our room or with other patrons/staff.

The only issue we had with the Cliffs was the distance from the strip. BUT, we knew this going into it! Thus we can't really complain. The shuttle ran from 10am until 11:30pm and two of the drivers were EXCELLENT! The other drive we did not so much care for, but oh well. Because we often stayed out later than 11:30pm it was a hassle and expensive to take cabs back to the cliffs. But, once again we figured this would be the case before we arrived. People also complained about making a reservation for the free shuttle, which was really no big deal. Usually the day before when we made our plans for the following day I called down to the front desk and made our reservation. We only had trouble one time the entire 6 days we there getting the shuttle we wanted. And even then, we just picked the later one, once again no big deal! I also made and changed many shuttle reservations the same day we were taking them. The staff is willing to be flexible for you if you are patient and friendly to them.

In the end we LOVED the Cliffs. The only reason we would choose not to stay there is the distance it is to the strip.

We traded our timeshare through RCI. I guess I am spoiled with our home based timeshare in Orlando Florida, where there are so many more ammenities than the Cliffs. I would only recommend the Cliffs for single couples , newlyweds or older couples that want to relax the whole time in their unit. I am relieved that we didn't bring our children, otherwise it would have been a very loooong vacation. There was absoutly nothing for guests to participate in besides the pool & hottub. Although there was a pool table on site (if you play pool).I was very dissapointed that a $50 fee was assessed if internet was requested in your unit. Even Super 8 hotels give free internet?? We also received a sales call from a bank asking to lower our credit card interest rate. How did they get our individual unit #?? Although the unit was very clean and supplied with everything you needed for the week and the decor was lovely, the layout of the unit was questionable. Why would you have such a large closet in each unit. I would have used this space to maybe enlarge the bedroom for a king size bed. I am sorry to say that I would not stay at the Cliffs again.