Date: Sept. 24-27
The hotel was not quite what we were expecting, but it was okay for the price. However, the lighting in the rooms could be better and it would be helpful if the lamps were plugged into wall sockets that are activated by the light switches.
The air conditioning unit made a thumping noise in the plumbing whenever we tried to cool the room down. It sounded like someone was playing bongo drums in the bathroom.
The spa was warm, but the jets did not work so it was like sitting in a warm bath.
The bath towels were well-worn, which is not terrible. However, it would have been nice to have more than two bath towels since most women use more than one a day (one for wrapping their hair after showering). Also, there were no 'pool' towels, so we had to ask the maids for extra towels or use the ones intended for the shower.
The main doors into the buildings could use devices to stop them slamming at all hours of the night. It was very disconcerting to hear the loud banging all night long.
The room had internet, but we had no idea how to use it. The front desk staff could not even tell us HOW to access the internet, so we had to find a wi-fi spot every day to log on!
Oh...and on our last night, a guest ripped the fire extinguisher box completely off the wall and left it lying on the floor. When I reported it to the front desk upon check-out, she seemed pretty unconcerned. It could just be that she was young, but I would have sent someone out right away to see if any other damage was done.
Paying for the full stay in advance was a little disconcerting, too. It makes it difficult to shorten the stay and find other lodging.
The location was good. If they can fix some of the issues above, we would consider staying there again. If those problems aren't rectified, we would probably choose to spend a little more to get a working spa and a little more quiet.
