We spent 2 nights here. We had a nice room, and all but one of the staff we encountered were very friendly and helpful. We went to the restaurant one evening for appetizers - they were half price during happy hour, so we ended up making it our dinner. The hotel offers a shuttle to the Strip which is convenient since driving and parking aren't convenient on the Strip. The downsides - the wireless internet access didn't work properly. They were aware of this issue but didn't seem able to fix the problem. Then I tried to connect "wired", and that didn't work either. It took 2 guys a total of about an hour working on the situation to figure out the lamp (also the internet jack source in this case) was the problem. They brought another lamp and it worked fine. The morning we were leaving, we didn't receive a statement under our door for expedited check-out (as an HHonors member this is the norm, and in fact is the norm in most hotels I stay in these days). I called the front desk to ask wh (hoping they would bring one up), but instead I was told they don't do that because they can't slip them under their doors. It may sound petty, but I had three issues with that - first, some pizza delivery place had slipped an ad under my door the previous day (I informed the front desk clerk of this), second, she didn't offer to send one up, and third, their check-in brochure specifically states that they will deliver your statement the morning of check-out. At least change the brochure if you don't plan on following through.
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