Let me start this review of Wynn Las Vegas with the following caveats for "full disclosure": 1) We stayed in a parlor suite in the tower suites section of the hotel, so this review reflects the tower suites experience, which may differ from the general resort experience, and 2) By the end of the stay, my level of casino play attracted the attention of a casino host and I wound up getting 75% of my room & food bill for the stay comped.
My wife and I stayed at the Wynn Las Vegas May 4th -> 9th, 2008. We went to Vegas primarily to see the Barry Manilow show at the Hilton for her 40th birthday present, and because I wanted to do some gambling and see Las Vegas and how it had changed for the first time in 21 years (I used to stay frequently at the Desert Inn with my parents when I was a child/teen).
Since we're used to a 5-star hotel experience when traveling, we were unsure where to stay in Vegas that would be to our liking. We considered the Four Seasons, but I ultimately wanted a casino property. I decided on the Wynn figuring that it's relatively small size (2700 rooms) and Steve Wynn's ownership would provide better service than any of the MGM or Harrah's properties.
We were not disappointed!!! The hotel is spectacular, truly elegant, with an attention to detail in both construction and maintainence that could be seen and felt throughout the property. All of the employees had a real sense of pride in the property and were friendly and accomodating. From the casino staff to the restaurant folks to even the janitorial staff (which gave my wife free band-aids for a blister on her foot from all the Vegas walking...), everyone was polite and welcoming.
Our Parlor Suite, on the 59th floor of the South Tower Suites section of the hotel, was huge (the pictures on the website did not convey how huge the place felt, particularly with the high ceilings and floor-to ceiling windows). We had a great view of the golf course and mountains beyond, as well as the Las Vegas Hilton and it's giant picture of Barry Manilow, which was fitting since we went to see his show while we were there (excellent, highly recommend if you like the man's music).
The bathroom was enormous and featured a great deep-soaking tub with jacuzzi features that I used almost every night, as well as a third flat-screen TV. Housekeeping was flawless, with the suite brought back to immaculate every day, and unobtrusive on the days where we stayed in late and they had to wait until we left for the evening to make up the room (not pushy or rude the way some housekeeping staffs can be when requested to wait for you when you have "do not disturb" on all day).
For a property of this size, service was impeccable. Room service, which we ordered once each for breakfast & lunch and twice for dinner, sometimes at odd hours, always arrived within the promised 30 minutes and was uniformly delicious. We also ate at the Buffet (breakfast and lunch) and the Terrace Point Cafe (breakfast twice), as well as dinner once each at Wing Lei, the Country Club steakhouse, and Bartolotta. Food and service were exceptional at all of the restaurants. We can't wait until our next visit to try more of the restaurants we didn't get to this time.
Though I lost in the casino, the dealers and floor people were all great conversationalists who made the time enjoyable win or lose. However, this is pretty much a high roller casino. While there's plenty of slots variety, if you are into table games, you will be disappointed in the selection of games under $100 per hand minimum, particularly at night. The Wynn is for serious gamblers. I don't consider myself a "whale" per se, but I am a somewhat serious gambler, and was comfortable with the table minimums. I was approached by a host my second night, who told me to charge all my meals and other expenses to the room, and then come see him the night before I checked out. My play got 75% of the bill comped. Took some of the edge off of losing, LOL.
While the place was busy and had a feel of excitement, you never felt overwhelmed by crowds anywhere. Also, the crowd was much more mature than the rest of Las Vegas seems to be, from the 30's on up to senior citizens. The rowdy, club-kid crowd does not appear to frequent (or at least overwhelm) the Wynn, and the public areas are not choked with gawkers like other places on the strip. I also only saw 2 children the entire week, which is a blessing to childless couples like my wife and I, who can very easily have our vacation ruined by inconsiderate parents with out of control children. Also, Sharon Stone was supposedly staying at the hotel while we were there (according to some of the casino staff), but we did not see her.
If you are the kind of person who stays at a 5-star hotel and then gripes about how expensive the food, etc is, this is not the hotel for you. Personally, I never understood how one could stay at an expensive hotel and then complain about how expensive everything was, but maybe that's just me. I'm willing to pay for a quality experience, and the Wynn delivers. We are already planning on going back in October, and I would highly recommend the Wynn for the upscale traveler who wants an exceptional experience and isn't afraid to pay (or gamble) for it. I'd be afraid to stay anywhere else in vegas now for fear that it wouldn't live up to the experience we had at the Wynn.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Gambling / Casinos, Great food / Wine, Shopping, Spa, Concerts / Music festival, Other