THEgood:
Rooms are among the biggest in Vegas, with massive bathrooms, a separate bed chamber, and a large living room (we comfortably watched a hockey game in our room with 6 people).
Bath products and linens were top notch; rooms had every amenity you would need. Loved the "THE TP" stickers on the TP.
THEhotel is away from the fracas of Mandalay, so no problems getting up the elevator (as was reported by our friends staying in Mandalay proper). Also has its own cab stand which was very convenient
Pool facilities are great (if you can get to them - see below)
Got a great rate on the room
Border Grill restaurant served some fantastic mexican dishes and drinks, and is right next to the pool
THEbad:
THEpool (shared with Mandalay) is a complete gong show. It's beautiful and the wave pool and lazy river are great features, but you've got better odds at the tables than trying to find a lounge chair anytime after 8:30 (and who wants to (or can) wake up early in Vegas??). Our theory was that they built the pool but forgot to account for the extra several hundred rooms in THEhotel. The facilities are also very kid-friendly, which I'm putting as a negative because that necessarily means there were tons of kids everywhere, thus contributing to the general state of pandemonium
THEservice was average at best, with some instances of it being outright poor. One was, despite the housekeeping cart being right next to our room when we left on one of the days, our room was not cleaned. We then expected evening service but returned late to find that it was still not cleaned. We also found that the restaurant service at the 4 hotel facilities we visited was below par for Vegas, along with the food being slightly overpriced (see below) and of average quality (except the Border Grill, which was great).
Nickle and dime approach quickly gets tiresome - everything seems to be at least 10-20% more expensive than it is anywhere else on the strip, and since it's at the end of the strip you can't easily go off-site. Several in our group compared the experience to Disneyland. Not a huge issue (particularly if you're braced for it) but added to the list of annoyances
Location at the end of the strip is somewhat inconvenient to most of the things we like to do (shopping, shows etc.). Again not a deal-breaker since you can always get a cab, but not ideal
THEconclusion:
I'm giving this 4/5 overall, but would really say it's more of a 3.5/5. It's certainly better than average, particularly the rooms which again are outstanding, and the pool if you can get to it, but I'm not sure it's quite at the "very good" level. Having stayed in many other places in Vegas I would return to many of them (e.g. Palazzo, Wynn/Encore, Caesar's, Signature at MGM) before this one.
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