This hotel looks fantastic, but sadly its looks are all that impressed. It is aimed at the very young and trendy set for whom quality of service is obviously not important. The reception staff were brusque and service elsewhere in the hotel was perfunctory. None of the smiles that you get elsewhere in Vegas. The hotel had a serious "drain" issue for the 2 days we stayed there - the whole of the large reception area smelled of sewerage which isn't great whilst you're eating breakfast in the hotel cafe. The room was great - we had a suite and it was beautifully appointed, couldn't fault it. However, for the prices they are charging, we expected service more in line with that we received at the Four Seasons. Sharing the lifts with groups of very trendy but very drunk, loud and unsophisticated 20-somethings did not add to the experience. We commented politely when we checked out and were asked if we had enjoyed our stay - they discounted our bill slightly, but we would not return.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
