I had really great hopes for THEHotel, arriving on Boxing Day (December 26), 2008. Two friends had independently told me how cool this place was, and how much I would enjoy the cosmopolitan feel of the rooms. So I thought I would give it a try. Indeed, I was really looking forward to the 4 nights there!
On arrival, there were only 2 people at the reception desk, and there was a lineup. We had booked THESuite through the hotel website, and had bought the Exotic Escapes package that included a $300 coupon for Mandalay Place, half-price tickets for Mamma Mia and some return airfare voucher. If you buy this package, know that the $300 DOES NOT cover spa treatments (I foolishly did not read the fine print...). Second, the spa had been advertising a deal in the elevators whereby if you came in for 2 spa treatments on the same day, the second, lesser-priced treatment was half-priced (at check-out, the front-desk person told me that that wasn't part of the package...). Turns out that the half-price deal on Mamma Mia tickets ended December 21 (we arrived December 26) and I never saw anything about any return airfare voucher.
The suite was nicely furnished although there was no chair for the desk (you probably shouldn't be working anyways...), and a sconce was "out" in the bathroom. During our time there, a desk chair never appeared and the bulb for the sconce was not replaced. The two little square coffee tables in the living area had looked as if they had seen better days and oddly, there was no coffeemaker in the room.
As others have said, the location of THEHotel is awful. If THEHotel had anything to offer that was unique and could not be found at the Venetian or the Bellagio, then maybe I would reconsider... But all that I want when I go to Vegas (proximity to good restaurants, proximity to shopping, proximity to show venues) can all be had at the Venetian or the Bellagio. And the the staff at those properties are more plentiful, nicer and more helpful. I should have followed my instinct and stayed at the Venetian or the Bellagio. They are far better properties, and their locations are much more conducive to getting out and about.






