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THEhotel at Mandalay Bay: Traveler Reviews


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Traveler Reviews

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4.0 of 5 stars 1,013 reviews
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Great hotel, but with a few drawbacks

THEhotel at Mandalay Bay

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4 of 5 stars
deafbat 2 contributions
deafbat
Jan 3, 2009 | Trip type: Couples
4/4 found this review helpful

Just got back from Vegas, where we stayed at THEhotel for 5 nights. It's a beautiful hotel and the suites are absolutely lovely. We also had a great view from our room.

The pros:
Staff were friendly and polite and the service was good. Note that if you're a VIP guest, you may be able to get a late checkout for free. It's also extremely easy to get to the Luxor and the Excalibur from THEhotel as they're all connected. The Player's card is under the MGM brand, which means you can gamble at a number of different casinos and still collect points for it.

Things to consider (I wouldn't really call them 'cons'):
One thing to bear in mind when staying at this hotel -- it's located right at the south end of the strip, so getting to other hotels near the north end of the strip can be a bit of a pain if you're planning to take the bus. Vegas traffic (and the fact that the bus stops at almost every hotel along the strip) means that it can take maybe about 45 minutes to get from THEhotel to the Stratosphere or Circus Circus. If you're planning to cab though, then it won't be much of an issue -- the cab ride will be quick since you don't make stops in between. You could also ask the cabs to go by the back roads instead of going down the strip, which will speed up your trip a lot since you won't have to deal with strip traffic.

Also, because of its location, THEhotel is a bit quieter than the hotels located in the middle of the strip, which may be either a good or bad thing, depending on the kind of experience you're looking for.

We didn't find the food around THEhotel great. We tried the breakfast buffet at Mandalay Bay, which was pretty disappointing. Also ate at Mix, which is on the top floor of THEhotel -- were rather underwhelmed by that too. Didn't try the other restaurants though (and there are a lot of them at Mandalay Bay), so no comments about them. In any case, it's easy enough to get to the other hotels by bus / cab, or even to walk over to the Luxor (we tried the dinner buffet there, which was not bad).

Overall though, our stay at THEhotel was a great experience -- definitely worth staying there if you bear in mind the few points I mentioned above.

  • Liked — Beautiful rooms.
  • Disliked — The restaurants we tried weren't great.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 08, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
  • I selected this hotel as a top choice for Gambling / Casinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
The Best Ever

THEhotel at Mandalay Bay

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5 of 5 stars
OklaOnthego 4 contributions
okla
Jan 1, 2009 | Trip type: Couples

This was the cleanest, friendliest, most accomodating, very attractive hotel and great for the price. Each room is a suite. and its connected to the Mandalay Bay resort and casino. but its on its own with service and I loved this place. Only thing i didnt like was the pool was so crowded, but thats not their fault..loved it would stay again.

  • Liked — two baths and seperate bedroom, living room, tv in every room yes bathroom too, and you get to keep the robes and slippers and just clean very very clean
  • Disliked — pool was overcrowded
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since July 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I selected this hotel as a top choice for Gambling / Casinos, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Enjoyed stay at TheHotel

THEhotel at Mandalay Bay

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4 of 5 stars
ncharleyowner 3 contributions
Winston-Salem,NC
Dec 31, 2008 | Trip type: Family

Stayed at TheHotel during Christmas visit and enjoyed it. The rooms are nice and mine was clean. Housekeeping staff were very nice and assisted whenever we needed them to. Did notice during check in that the lines were long and not many staff working during check in. Not sure why. Other than that the customer service issues that some of the other individuals have mentioned did not happen to me. For me it was a good stay, nothing really super great nor bad to say. Would stay at this property again in the future.

  • Liked — size of room
  • Disliked — nothing
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since January 13, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Theme / Amusement park, Gambling / Casinos, Shopping, Spa, Concerts / Music festival, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Had a Blast in Vegas

THEhotel at Mandalay Bay

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3 of 5 stars
New_Traveler_1970 3 contributions
Vancouver, Canada
Dec 31, 2008 | Trip type: Couples
1/4 found this review helpful

Had a great room overlook the stip in the middle of the hotel section towards the top. If you want a stunning view of the strip, pay the extra bucks for a view room, high floor. TOTALLY worth it.

Nice, standard hotel rooms, clean and comfortable. Nothing bad to state. Would stay here again. Loved being at the end of the strip. Walked its entirety more than once.

There is an aquarium theme to the place, and in fact there is a very cool aquatic marine center in the facility. Amazed at the large tank room. Its like you are in a bubble on the bottom of the ocean.

  • Liked — view, water park, aquariums
  • Disliked — SO BUSY !!
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 03, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Gambling / Casinos, Great food / Wine, Shopping, Spa, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Great Stay at THEhotel Mandalay Bay

THEhotel at Mandalay Bay

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4 of 5 stars
stropertre 5 contributions
Spotsylvania, Virginia
Dec 30, 2008

I took my family to Las Vegas over Thanksgiving. We had a great stay at THEhotel. The fact that it is a bit away from the casino is a positive. You are in a perfectly calm environment; in fact you could hear a pin drop at night. The suite was very large and very nicely maintained. We had the Winter Wonders package (stay two nights get one free). I think the rate worked out to about $120.00/night over three nights. True, this is not the Ritz-Carlton or Four Seasons in terms of service. However, we noted a few problems with the room (lights not working, for example) which were quickly remedied. The bathrooms were enormous. Extra towels were swiftly delivered; the toiletries were above average. The only request which was not honored, curiously enough, was a request for a second luggage rack (go figure). We stayed on the 34th floor and had a nice view of the strip (though THEhotel is set back from Las Vegas Boulevard, so the view was probably better from Mandalay Bay). We had a two for one coupon for breakfast at House of Blues which was good, but were pleasantly surprised at the quality of the cafe in THEhotel. The gym was nice, but the dressing room suffered a bit from neglect (no soap in the dispenser). No attendant, so I was not charged for my workouts. The location is south strip, but we took the tram and had no problems (we also had a rental car). Burger Bar in the nearby mall was a hit, and relatively inexpensive. I consider myself and my family pretty picky, and we would definitely consider staying here again.

  • Liked — Big, clean suites stylishly furnished.
  • Disliked — The entrance through an attached garage felt subterranean
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Quality time with family
  • Age group 35-49
  • Member since March 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Gambling / Casinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $248 (year-round)
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