I booked a one bedroom suite at THEhotel for business ,asked for a high floor but "none above the 5th floor was available." Mind you, that was hard to believe but OK... The hotel and casino looked fairly empty. The checkin staff was not overtly rude nor above par. Average.

Upon entering the "updated suite", it was clear the carpet in the main room had not been vaccuumed. A piece of pizza crust in the corner off the tiled entry door. There were some debris of sorts fronting the couch. Particles of hair remained on the bathroom floor. This was not intolerable to me as my wife was not traveling with me. Maid service arrived at about noon and took care of the issue.

I heard it snowed the day prior. This may or may not have triggered the subtle flickering of lights in my room as I took care of business on the internet. The next day, this on and off flickering continued till about 10 am. Then the electricity completely went out. No employee I encountered knew why. I left the hotel for the day to attend business appointments. Never mind that some of my work on my laptop was lost due to the sudden outage. I'm sure THEhotel did not induce this power failure to test my patience. I returned about 5:00 pm. The power outage had not been corrected. They were telling everyone, "It would not be resolved tonight."

Employees were kind enough to give out glow sticks that proved futile if you needed to pack things in the dark. Everyone booked at THEhotel were being re-booked to the Mandalay. The front desk informed me I had a regular deluxe room. Never mind I am paying good fare for a suite. After explaining this to the front desk, she tells me she'll give me the regular room for a discount of $99. Really???!!! I was also charged $13.99 for internet access per day which she agreed to remove the charge for that day. Thank you very much. If this is the manner that THEhotel takes care of their guests, I will go elsewhere. And I did. The Bellagio took me in.

That night, I decided to play and check other casinos. Only THEhotel was experiencing this power outage. Sadly, if they'd not given the impression they cared only about taking your money, I'd have gladly given them my business as well as booking employees for future stays. Not now.

This was my first stay at THEhotel thinking it would be a nice change of pace. That, it surely was. It has not proven to be anything substantially above average. I'd like to stress that no one at THEhotel was overtly rude. It's just not anything to sing about. The Bellagio, Venitian, Palazzo or the Wynn are still the places to look towards if you are aiming for a certain caliber of class. The Signature and Four Seasons are other venues if you are looking for a non-gaming place to stay. Good luck.

Just got backed from The Hotel and don't have much to complain about. The weather was not what we had expected when we booked it, rain was in the forcast for most of the week. one day it did rain, but on wednesday it snowed all day and my girlfriend was so happy, glad we had views of the surounding mountains becasue they were coverd in white.
The Good:
- living room; roomie, 1/2 bathroom, plasma tv, dvd player, desk to work at, internet connection (for a fee), and a very comfortable couch!
- Bed room; roomie too, decent sized tv, plenty of room to put you belongings, in room safe, and an ihome.
- Master bathroom glass walk in shower, tub that fits 2, dual sinks, 15" tv , and if you forget to bring something they provide toothbrush and tooth paste, mouth wash (don't recommend on using it bad after taste), shaving kit, and the norm; soap, shampoo, conditioner, bath salts, lotion.
- Check in/out was in line combined not longer then 5 minutes.
- A short walk, maybe 2 minutes to the casino at the Mandalay Bay.
- They have a little mini mart, coffee shop, lounge, cafe downstairs, and MIX is at the top.
The bad: honestly only think i can complain about is the bed, its not the best, but surly i've stayed in my share for hotel rooms and its not the worst.

Over all would highly recommend this hotel, all the staff was great and helpful, housekeeping kept the room looking great, and room service was quick and efficient. It was what i was expecting!!!!

This hotel is so nice and very posh! I stayed in the standard room with my wife and 8 year old son and 5 year old daughter. The room is over 700 square feet which is huge for a hotel room! The room is very well decorated and has a door you can close to separate the bedroom from the living room area. There are flat screen TVs in the living room and bedroom and a small tv in the bathroom. The bathroom also has a jacuzzi tub, glass enclosed shower, and dual sinks.

There are several dining options at the hotel and you can use all the amenities at the Mandalay Bay as well. We spent most of our time at the hotel beach. We rented a beach cabana which has two couches, chairs, and a small table. There is food and beverage service in the cabana and mist dispensers to keep you cool in the 110 degree vegas heat.

There is a wave pool that has waves as tall as 2 feet and also a lazy river where you can float in an intertube and sip on a drink. What a great resort!

have stayed before and this time took 5 others with me from the u.k. nothing has changed, from the moment we arrived we were treated like kings.

the staff could not do enough for us, all 3 suites were in fine order.
the prices are reasonable in the mini bar and i used a points card in the machines in the casino and had the whole room charge wiped off!! what more could you ask for. id highly reccomend this place. it is for adults and chic people especially upstairs in the mix club. (fortunatly vegas is at last getting away from the "disney theme"
and reinventing itself as a place for adults like it always was.
(no screaming brats).

id reccomend this place for couples and singles too and itsa great place to party. cant wait till march when im back again! well done THE HOTEL.