We used an RCI bonus week for this vacation and had a great time! Our room (406B Sage building)was one of the nicest we've ever had! For those of you who want to be pampered - this is NOT an all-inclusive type of facility as there is no restaurant, no casino, very few activities, the lobby is fairly sparse and so are the hallways leading to the room but once you get there - wow! Very large, nice apartment-style room with jacuzzi, large bathroom, dining room table, living room with pull-out couch, FULL kitchen and master bedroom with a very comfortable king sized bed. I have read a couple of negative reviews about the rooms and I honestly wonder if they actually stayed at the same place as we did!

The lack of a restaurant was no not a problem because the restaurant/bar directly across the street has GREAT food, breakfast lunch and dinner - try the Fortattas for breakfast.

Regarding the room service - they usually clean the rooms once a week which was fine with us. On check-in, they provided us with plenty of towels and linens. I have, however, read some reviews that complained about getting more towels/service. What whiners! There was a maid cart (full of towels, soap, laundry detergent etc.) parked in our hallway near the elevator and we just helped ourselves to what we needed whenever we need it. It was fine. No problems.

This is a very quiet, comfortable place to stay, a few miles south of all the Strip action. I recommend you do what we did - rent a car and drive to the action spots on the strip. All of the big Hotel/Casinos (we visited 15!) have free self parking garages. Also it is handy to park by a monorail station and ride it up and down the strip to save walking (it's NOT free).

The new (very large) SouthCoast Hotel/Casino is being built right next door (we heard NO contruction noise). It's almost finished and should be done next year. It looks very nice and will provide more action right next door.

What a disapointment this hotel is. While the rooms are small but pretty, the staff and the services are just terrible. As an example, when we checked in, it was a 45-minute procedure. No line, as we checked in late. But the staff people are so slow, so uncaring about the guest, they just drag the whole thing on. You must go to a second line for the "parking pass" which is issued at the hotel's guest services desk, where they try to sell you show tickets or timeshare sales. After getting our room key and hauling luggage to the tenth floor, we found that another family (upset at our interruption) already had the room occupied! What an embarrasment, for us and for them. It took the hotel staff forever to fix this, while we are out in the hallway waiting. The promised "grand view" didn't appear at the Grandview. We saw a parking lot and a lot of dirt (this is as far out as you can get from the strip, although on the same road. All in all, we'd call this place another RCI disaster. RCI has this habit of high-rating places like this which are good at selling RCI memberships -- but the quality of the experience is VERY poor. My advice - avoid the Grandview if at all possible. We left word about our check-in experience with the front desk manager, the GM, but she didn't even bother to call us back. We left after two nights, leaving our other pre-paid five nights to go to waste. What a Grand Disappointment.

We just spent a week at the Grandview, a trade, and we were not very impressed with this "new" resort. Check in was with a trainee of no personality to boot. For what we pay in timeshare prices and maintenance fees this was a big disappointment indeed. The sheets were very old and put on shabbily and inside out, so were they changed and clean, yuck! Shudder. The room counters and floors were filthy. Wear white socks for 10 mins. The DVD player didn't work. Mid week "maid service", well they took the extra box and tissues and left no toilet paper. Can you imagine having to call the front desk to ask for that and then find out we had no dish rags or towels. They took out the dirty towls and didn't replace the floor mats. The shower is so cheap. No where to place ones leg to shave. And the soap dish for which the soap slides on, (on an angle). Shower floor is sloped toward the back so it hurts the feet to "dig in". Thin walls. Dishwasher needs jet dry, so our dishes always appeared dirty. Whose brillant idea was it to have a foyer with 2 doors so every night your neighbor cooks their "smells" drift in to your room. What a stink. We're there for vacation. Not to have an "apartment" feel. The couch was not opened and cleaned so our guests were very uncomfortable to say the least. We were very embarrassed!
We will not recommend this resort to anyone!

We stayed at the hotel from 5 Aug thru 12 Aug 2005. It was a really nice time. I am glad that I was able to read the reviews here before we went. We almost didn’t make reservations there because of what some of you had to say, but we are glad we did. It was really helpful to know about asking to stay in the Primrose bldg, instead of the Sage bldg. We barley heard any of the construction on the 6th floor. We enjoyed using the gym area; you just need to get there early around 0630 to get on any of the machines. They had 3 treadmills, 2 bikes, 2 elliptical trainers, and some various weight machines. The pool area was really nice, but every time that we wanted to go it was a little crowded, so get there early.

I recommend that you have a car. All the hotel/casinos have free parking so that was a plus. Also a lady was not too happy with the shuttle service, I believe she didn’t like the fact that they were never on time.

The rooms are really nice! Full kitchen to include dishwasher, stove, large fridge, Jacuzzi tub, and 5 piece master bath. It was great!
I knew that the Grandview was a timeshare condo and we never got harassed to sign up for or buy anything. Service was nice and pleasant. But keep this in mind… if you need more towels, dish soap, or coffee, you probably should call room service well in advance. Because they are not real speedy on towel and TP service. I had to call 3 times!

Now the Internet room… Waiting for hours to get on the computers was ridiculous! I was told that there was a time limit per session, but no one was keeping them, it was frustrating to see kids playing games like solitaire... 'for goodness sakes!".

We would definitely stay there again; actually we are already planning on it when the new casino next door opens 2006.

~The Plummer Family