We just spent a week at the Grandview, a trade, and we were not very impressed with this "new" resort. Check in was with a trainee of no personality to boot. For what we pay in timeshare prices and maintenance fees this was a big disappointment indeed. The sheets were very old and put on shabbily and inside out, so were they changed and clean, yuck! Shudder. The room counters and floors were filthy. Wear white socks for 10 mins. The DVD player didn't work. Mid week "maid service", well they took the extra box and tissues and left no toilet paper. Can you imagine having to call the front desk to ask for that and then find out we had no dish rags or towels. They took out the dirty towls and didn't replace the floor mats. The shower is so cheap. No where to place ones leg to shave. And the soap dish for which the soap slides on, (on an angle). Shower floor is sloped toward the back so it hurts the feet to "dig in". Thin walls. Dishwasher needs jet dry, so our dishes always appeared dirty. Whose brillant idea was it to have a foyer with 2 doors so every night your neighbor cooks their "smells" drift in to your room. What a stink. We're there for vacation. Not to have an "apartment" feel. The couch was not opened and cleaned so our guests were very uncomfortable to say the least. We were very embarrassed!
We will not recommend this resort to anyone!

We stayed at the hotel from 5 Aug thru 12 Aug 2005. It was a really nice time. I am glad that I was able to read the reviews here before we went. We almost didn’t make reservations there because of what some of you had to say, but we are glad we did. It was really helpful to know about asking to stay in the Primrose bldg, instead of the Sage bldg. We barley heard any of the construction on the 6th floor. We enjoyed using the gym area; you just need to get there early around 0630 to get on any of the machines. They had 3 treadmills, 2 bikes, 2 elliptical trainers, and some various weight machines. The pool area was really nice, but every time that we wanted to go it was a little crowded, so get there early.

I recommend that you have a car. All the hotel/casinos have free parking so that was a plus. Also a lady was not too happy with the shuttle service, I believe she didn’t like the fact that they were never on time.

The rooms are really nice! Full kitchen to include dishwasher, stove, large fridge, Jacuzzi tub, and 5 piece master bath. It was great!
I knew that the Grandview was a timeshare condo and we never got harassed to sign up for or buy anything. Service was nice and pleasant. But keep this in mind… if you need more towels, dish soap, or coffee, you probably should call room service well in advance. Because they are not real speedy on towel and TP service. I had to call 3 times!

Now the Internet room… Waiting for hours to get on the computers was ridiculous! I was told that there was a time limit per session, but no one was keeping them, it was frustrating to see kids playing games like solitaire... 'for goodness sakes!".

We would definitely stay there again; actually we are already planning on it when the new casino next door opens 2006.

~The Plummer Family

Parking just closeby to buildings which is great if you ever driven and self park casinos hotels are long walk to reg and rooms
like a 1 br rm condo nice inside except the water noise from jacuzzi above and if people moving furniture above on the tile floor besides that otherwise very quiet, they asked you not to use jucuzzi after 10pm, maybe I'm late sleeper since I stay out, too bad no high speed internet in rooms and they close the computer room at midnight. might have to talk to them about getting in after midnight. Shuttle runs every half a hour to Flamingo only till 1am. It will get better next june 06 when South Coast Casino opens up, there will be resturants, it has a bowling alley and Century Theaters. If you can get a deal and rent a car cheap, its great. I know how to drive around strip and downtown now, There are more stores if you drive down first right at light going toward town. I have check all the timeshares in town, to get a deal bargain, There so many programs they can sell to you. I should be a paid advisor to people who want to buy a timsehare in Las vegas

If you want ammenities, this is not the place to stay. The Grandview has nice rooms (although lacks the upscale interiors of many of the other Vegas timeshares) but a complete lack of ammenities within the resort. When we arrived, each question was answered with an "I'm sorry, we don't have that although they are thinking about putting that in." Questions such as where is the snack bar/deli?, where are the pool towels? No outdoor bar at the pool? high speed internet in the room? bellhops? There is a definite lack of customer service on behalf of the hotel personnel and their salespeople lack any kind of professionalism. We found the following lacking at Grandview....No internet service in our room unless you brought your own cables. When we called they indicated that you had high speed internet available in rooms. They don't...it's dial up. Do have a room off main lobby that has high speed computers that cut you off after 15 minutes but it was always taken up by kids playing games. No deli, no snack bar, no towels at the pool (you bring your own from your room) no cleaning service mid week. They claim they do but when she arrived late in the afternoon she made the bed (replaced sheets at our request as they say in their book in the room they only make the bed, not replace sheets) and replaced 4 of the regular towels. No shampoos, no beach towels even though we had turned them in. No trash was taken, no wipe down of the kitchen counters. No cleaning of the coffee maker (which by the way does not turn itself off - found that out the second morning when I went to make coffee again. What they consider mid week cleaning for all of those that frequent time shares was nothing compared to what other more upscale such as Hilton, Embassy, Marriott, Fairfield do as part of their mid week cleaning. What we did find from the Grandview is that they use the cheapest products to furnish their interiors. The shower in the master bedroom had a fiberglass bottom which never got clean and had mold growing around it, cheapest soaps and shampoos (least of my worries though). They don't provide any lotions, shower caps, etc. like other facilities do. I also found their timeshare salespeople made completely false statements to the people touring. I wanted to correct them several times but have enough social skills not to embarrass them in front of their clients. The equipment in the gym was broken the entire time we were there. No towels are provided in the gym either. When we reported the treadmill problems (2 out of 3 were broken) it was reported that they had called it in. Never did get fixed a week later when we left. There are no bellhops to assist you with luggage. In discussing the facility with several people, all had the same concensus. This place looks nice from the outside but has absolutely nothing to offer on the inside. Our advice would be to stay at a Hilton, Embassy, Fairfield or Marriott Time Share before ever considering this place. You'll get a much better product. We've done all the others and will not make this mistake again!