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Summer Bay Resort Las Vegas: Traveler Reviews


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60% Recommend
3.5 of 5 stars 193 reviews
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We loved the Summer Bay Resort at Las Vegas!!!

Summer Bay Resort Las Vegas

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5 of 5 stars
A TripAdvisor Member
Kokomo, Indiana
Sep 19, 2005
51/55 found this review helpful

We stayed at the Summer Bay Resort in Las Vegas from September 14-18, 2005, and loved it! We were very worried about our stay prior to arriving due to all of the bad reviews of Summer Bay; however, we were very pleasantly surprised upon our arrival! We stayed in Unit 512, and did not have a single complaint. We arrived before 2:00 p.m., and were able to check in early. Unit 512 was directly across the street from the office. It was a two-bedroom unit that was very clean and nicely furnished. There wasn't a single bug problem or mismatched furniture, and no bars on the windows!! We also had a deadbolt lock by properly using the door handle, and the instructions were posted right on the door!

Our unit was directly beneath the monorail, but we never one time heard it. Actually, we rode the monorail frequently, and it was an excellent mode of transportation up and down the strip. Even standing next to the monorail upon it arriving, it was virtually noise-free. We really enjoyed the casino at Imperial Palace, which was a very short walk. In fact, all we had to do was walk out the back of our gated unit, and we were already in Imperial Palace's garage. Harrah's was also right next door, and within a two or three-minute walk.

To sum it up, we had a wonderful trip, and would return to Summer Bay anytime we go to Las Vegas. This was our fourth trip to Las Vegas, and we had always stayed in the celebrity spa suites at the MGM Grand prior to this. Therefore, we have very high expectations of anywhere we stay. We are very picky people, and could not find a complaint with Summer Bay. We have attached some photos with our review. Please look at them if you are considering a stay at Summer Bay.

We sincerely hope this review helps those of you who intend to stay at Summer Bay, so that you don't have to be as worried as we were going into it!!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay September 2005
  • Member since September 19, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $134 (year-round)
False Advertising-Don't Go!

Summer Bay Resort Las Vegas

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1 of 5 stars
A TripAdvisor Member
California
Sep 16, 2005
17/26 found this review helpful

I am actually a timeshare owner with this resort. I am stuck with it since I would not sell it even to my enemy. Every time I stay there, the stay is terrible. The rooms have a stench that a whole can of Fabreeze cannot cover up. Every room I have stayed in has had roaches or some sort of bug in them. They are never truly clean and the managers act as if they do not care about your comfort at all. I will say that if you make a big enough stink about it you at least get some of your money refunded to shut up. However, the cost is not that high so I would rather just get better service. They say they have renovated some of the rooms and I have stayed in both the "not yet renovated" and the so-called "renovated" rooms. They are both disgusting with that moldy horrible smell and second hand store furniture. I do not believe the owners know what renovation looks like. If I could dump this property, I would. If you are the type of person that spends most of your time on the strip returning to your room to get a quick shower and power nap, then this is the place for you. If you are like me and want to enjoy you stay in your room as well, stay somewhere else, anywhere else. The Motel 6 that rents rooms by the hour has better rooms.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2005
  • Member since September 16, 2005
  • I recommend this hotel for Pet owners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bad experience!!!

Summer Bay Resort Las Vegas

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1 of 5 stars
nancy7923   1 contribution
Los Angeles, CA
Sep 12, 2005
14/17 found this review helpful

I stayed in this "resort" for the labor day
weekend. We rented a two bedroom. There was a total of six people in
our party. We didn't receive what we expected.

We arrived on Friday, September 2, checking in was a breeze your lobby
is beautiful. We arrived to our room (326), Some of us decided to
freshen up before heading out to the "strip". Both restrooms were clogged,
water was not going anywhere. I called front desk, they sent someone
out, they arrived about twenty-five minutes later. He unclogged the
showers and we were able to finish our showers.

Saturday: Our beds didn't get done, our trash didn't get taken
out...no type of housekeeping was received. When the third person decided to take a shower there was NO HOT WATER!. I called the front desk, they
sent someone, they arrived about 30 minutes later. The man that came
to the room to solve the problem said the heater was not big enough to
hold that much hot water, we were going to have to wait about
forty-five minutes to allow the water to get hot. RIDICULOUS!!!!

Sunday: Before we left to "the strip" I called the front desk to ask if
they could please provide housekeeping to our room, I got transferred
to housekeeping. Housekeeping told me they would send someone out
immediately. When we returned at night time, guess what? NO HOUSEKEEPING!!

Upset at all that had happened since we arrived, I called the front
desk and asked to speak to a manager. I spoke to a lady I can't recall
her name, but she said she was the front-desk supervisor. I (very upset)
proceeded to tell her everything that had happened since we arrived.
Her response was "why did you wait until now to complain?". She said
she did not know why housekeeping didn't go to our room she said "I am
not the housekeeping manager". I didn't get any sort of apology or
explanation.

We checked out on Monday (9/5/05). When asked by the guy that was
checking us out how are stay was I sad "horrible" I explained what
happened. He asked if I had called and made anybody aware. I told him I had spoken to the supervisor that was working Sunday (9/4/05) night, and
she didn't seem to care. He shrugged his shoulders and said "we hope to
make your next stay more comfortable".

There will absolutely NOT be a next time.

I should of listened to the reviews and NOT given this "resort" a chance!

LISTEN TO THE REVIEWS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay September 2005
  • Member since September 09, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Poor Accommodations

Summer Bay Resort Las Vegas

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2 of 5 stars
A TripAdvisor Member
Exton, PA
Sep 8, 2005
8/10 found this review helpful

Please listen to all of the negative reviews. We stayed there with our 12 month old daughter and my parents for 7 days. If my parents had not pre-paid for the whole trip, we would have found other accommodations. The first building, which I think was #14, was set between two abandoned buildings. It was very scary and I would have never felt safe. So, we had our rooms changed immediately to building 7. It was much nicer, but still not worth the money. We had a very long walk to the strip everyday. We did not have trashcans in the bathrooms and the ice machine did not work. We called the front desk to have it repaired and although they said someone was on their way, we never saw anyone. It took them 4 days to bring down trashcans. I would never stay here again. This was through a timeshare and it was the worst resort we have ever seen.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay August 2005
  • Member since September 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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This place is no where near a resort.......

Summer Bay Resort Las Vegas

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1 of 5 stars
A TripAdvisor Member
California
Aug 23, 2005
15/15 found this review helpful

I can’t believe they have the audacity to call this place a resort. The hotel is very old apartment buildings that look like the projects. The photos that are online are no where near what you get when you arrive. The rooms have a nasty stench to them that can not be covered up, and the furniture looks like they picked it up at a garage sale. For $150.00 a night I expect a lot more than they provided. Don’t be fooled……….. This place is a RIP OFF.

  • Date of stay August 2005
  • Member since August 22, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Summer Bay Resort Las Vegas Also Known As

  • Crowne Plaza Las Vegas
  • Summer Bay Resort
  • Summer Bay Las Vegas
Address: 100 Winnick Avenue, Las Vegas, NV 89109