Very nice place, pretty quick & easy check in. I had called when we reserved the timeshare for a week letting them know that we needed 2 handicap units, which they guaranteed. When we got there, 1 was ready and they had a problem finding another one for us, almost like they didn't have one for us. We ended up being in 2 separate buildings, 10 & 12, which were sort of next to each other. We had 6 women, in 2 units; a 1BR and a 2BR. We were supposed to have trash & towels on Wednesday in the 2BR and Thursday in the 1BR. No problems for the 1BR unit. But with the 2BR unit, they never came. We went to the front office on Thursday and were promised it would be done while we were out; we were also told we were not the only ones to not have it done, and that we should hide our valuables!! We returned around 11pm on Thursday, they never came. We had no clean towels, lots of trash, and no toilet paper (4 women, no toilet paper, NOT good). They sent someone to our unit with about 20 sets of towels and 4 rolls of toilet paper, but didn't take our trash. They never returned or offered any reason for the lack of service. Easy check out over the phone. Free shuttle to the strip was great!
They do need to get their staff in gear as this is a really nice resort and looks very promising.
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