My husband and I stayed here the week of May 10th. The resort is nice and its location is great. It's in the heart of the strip area. The one block from the strip is like 4 normal blocks. It has all the amenities of being at home. We had to remind ourselves we were in Las Vegas. HOWEVER: One day our BMW was parked most of the day until early evening when we decided to go out. When we entered the vehicle, the side mirror on the drivers side was totally cracked. Two things: 1. Earlier in the day we noticed a man throwing a baseball with his small son...can't say he did it. 2. MAJOR construction going on. Looks like a stone hit it. We reported it with security and photos were taken from one young security female who also said she witnessed the man with baseball. At check out we met with her manager and he stated that he feels they are not responsible for the mirror, but would take it up with his superior. I recieved a letter today and they said that they are not responsible and for us to report it to our insurance company. They made us feel like we did it somewhere else and trying to pull some fraud stuff. Mind you, we purchased while we were there and gave a down payment because we really liked the resort. There are no signs that says park at your own risk because of major construction going on. I felt our car should have been safe there or I could of parked somewhere else for that matter. I am so upset because they are making me feel like we did it on our own and trying to put the blame on them which is so not true. We are going to fix our car reguardless, however it happened on their property and its the principle of it. We could of bought other timeshares there that were offered to us but we chose them because we like the resort, so what are we going to get out of blaming them for something like that. So in the end beware of where you park your car because they are not responsible for any damages even though there is alot of construction going on. I will take this matter to higher up because people are investing their money into this place and they should not be treated like this. I know there are some devious folks out there but we are not them.
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