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Summer Bay Resort Las Vegas: Traveler Reviews


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60% Recommend
3.5 of 5 stars 193 reviews
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Resort Is Nice, beware of liabilities of your auto's

Summer Bay Resort Las Vegas

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4 of 5 stars
wesandjane   1 contribution
california
May 25, 2009 | Trip type: Couples

My husband and I stayed here the week of May 10th. The resort is nice and its location is great. It's in the heart of the strip area. The one block from the strip is like 4 normal blocks. It has all the amenities of being at home. We had to remind ourselves we were in Las Vegas. HOWEVER: One day our BMW was parked most of the day until early evening when we decided to go out. When we entered the vehicle, the side mirror on the drivers side was totally cracked. Two things: 1. Earlier in the day we noticed a man throwing a baseball with his small son...can't say he did it. 2. MAJOR construction going on. Looks like a stone hit it. We reported it with security and photos were taken from one young security female who also said she witnessed the man with baseball. At check out we met with her manager and he stated that he feels they are not responsible for the mirror, but would take it up with his superior. I recieved a letter today and they said that they are not responsible and for us to report it to our insurance company. They made us feel like we did it somewhere else and trying to pull some fraud stuff. Mind you, we purchased while we were there and gave a down payment because we really liked the resort. There are no signs that says park at your own risk because of major construction going on. I felt our car should have been safe there or I could of parked somewhere else for that matter. I am so upset because they are making me feel like we did it on our own and trying to put the blame on them which is so not true. We are going to fix our car reguardless, however it happened on their property and its the principle of it. We could of bought other timeshares there that were offered to us but we chose them because we like the resort, so what are we going to get out of blaming them for something like that. So in the end beware of where you park your car because they are not responsible for any damages even though there is alot of construction going on. I will take this matter to higher up because people are investing their money into this place and they should not be treated like this. I know there are some devious folks out there but we are not them.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 25, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $134 (year-round)
Incredible...loved it loved it loved it

Summer Bay Resort Las Vegas

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5 of 5 stars
eawalters   1 contribution
VA
May 24, 2009 | Trip type: Couples

I have to say we were a bit worried about summer bay after reading other reviews. However, the resort is almost finished and we never heard or saw any construction going on. The condo was absolutely beautiful, elegant and comfortable. We stayed in the back bldg #18, so we took advantage of their 24hour transportation (golf carts) to and fro the front, at the touch of a button they were at our building immediately. (dont forget to tip) The shuttle system was great, we only walked to the strip a few times and it isnt a bad walk at all. also other hotels like Harrahs and Rio send shuttles to summer bay, so you have plenty of option. The shuttles stop by 12am, so if your seeing a late show or partying, expect to get a cab, usually about $10 with tip. Every 4 bldgs have their own pool, so it was never crowded. in fact we only used it at night and 1 out of 6 nights their was another couple out there. Huge pool, indoor and outdoor hot tub. Stainless steel grills right outside of the pool and some tiki huts with tables, very cute and gives a nice tropical feel. We had a blast, I'm just sad its over. If your staying at Summer Bay, you will be very pleased. P.S. Golf carts guys awesome-tip them well they deserve it. Front desk mostly helpful except for one staff, watch out for Wilma, she came off very rude over the phone just about everyday i spoke with her. Its one thing to have a bad day, but not a bad week. Have a blast, if we ever go back to vegas, we;ll definitely stay here.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since May 24, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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awsome

Summer Bay Resort Las Vegas

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5 of 5 stars
sandman7115Canada   6 contributions
canada
May 16, 2009 | Trip type: Couples

we just got back from a week here. great place litttle scared when we first pulled in but the place was awsome check in was easy arrived at 8-30am
and they had a room ready that was great. rooms are very nice. pools are open 24hrs lots of shuttles to the strip.only a short walk to the strip. i would stay here again

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 20, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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AWESOME !! STAY HERE !!

Summer Bay Resort Las Vegas

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5 of 5 stars
ellejames   4 contributions
calgary,ab
May 7, 2009 | Trip type: Family
1/2 found this review helpful

Huge unit, Laundry room, full kitchen, large living room, dining area, 2 big bdrms, walk in closets, adjoining bathrooms, very clean. King size bed, 3 50" flat screen tvs, internet hookup, patio... steps from the pool, close parking... quiet...

Did not notice ANY construction at all. Saw one Plumber van and some boxes outside of a building.

I stayed in Bldg 11 and it was great !!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35-49
  • Member since April 23, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We LOVED this place

Summer Bay Resort Las Vegas

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5 of 5 stars
SixtensPappa448   1 contribution
Philly
Mar 16, 2009 | Trip type: Family
6/7 found this review helpful

I've read many of the past reviews, and we were a little worried when we booked, but it exceeded EVERY possible expectation. The rooms were BEAUTIFUL! I understand that there is still some renovation going on (the building next to ours was being renovated), but not once did the renovations wake us or impede our enjoyment. We walked into our apartment and were amazed at how nice it looked. We had a 2-bedroom unit for myself and my wife, our baby and my good friend and his wife.

Both bedrooms featured very comfortable King-size beds and 42-inch flatscreen TVs, and the living area featured a pull-out couch (we never pulled it out, and thus cannot comment on its comfort) and a comfy chair to sit in and watch the even bigger flatscreen TV. There was a DVD player and a stereo system with iPod docking place (I don't have an iPod, so I'm not sure what it's called, but if you have an iPod, you know what I mean). Our porch had a nice little table and some chairs which we sat in to enjoy our first lunch there.

The dining area had a nice glass table with chandelier and 6 chairs, and the kitchen was well stocked with utensils, bowls, mixing bowls, a blender, dishwasher, microwave, gas oven, and full-sized fridge/freezer. They even had dish detergent for the dishwasher as well as a small Palmolive for whatever you wanted to wash by hand.

The laundry room featured a full-sized washer and dryer and they even had little sample packs of laundry detergent and fabric softening sheets (which they refilled mid-week and upon request).

The wireless internet worked without a hitch and I'd go so far as to say that it was more reliable than my home service, sadly.

We made ample use of the pool and spa -- the pools are heated and the whirlpool was toasty -- I felt like a happy lobster drinking my beer by the whirlpool.

The staff was very friendly, a maintenance worker saw us getting out of our car, asked if we needed anything, then told us to please tell someone if something went wrong, so that they could fix it, "We don't know until you tell us," he said.

Location-wise it is amazing. With my infant son in a stroller, it still took only 10-15 minutes to walk to the strip (Harrah's, Bill's, Bally's are closest) and they have a shuttle that leaves hourly to the strip as well if you're not in a walking mood.

We rented a car so that we could easily get to the Grand Canyon, shopping, etc., but it wasn't a "must" to have a car. They have shuttles to Fremont Street as well as to a grocery store (Von's). And if you're on the strip somewhere a shuttle doesn't go, a cab cost us $11 from Luxor, and $9 from Bally's.

I guess some of the previous reviewers had a bad time, but it must be the "OLD" Summer Bay. Maybe they are going out of their way to address previous problems, but I would have to truly pick nits in order to find negative things to say about our stay. We'd return in a heartbeat.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since March 16, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Summer Bay Resort Las Vegas Also Known As

  • Crowne Plaza Las Vegas
  • Summer Bay Resort
  • Summer Bay Las Vegas
Address: 100 Winnick Avenue, Las Vegas, NV 89109