when i first booked this i was kind of skeptic because of the reviews i read on it. aftef finding out at the last minute that 4 other people were going on vacations with my husband and me i booked a 2 bedroom. when i got there the staff was very friendly and welcoming. it was a very comfortable location!!! the rooms are very big and very clean!!! i highly recomend this if you have a big family , they do all they caould to accomodate you with as many rollaway beds. plus if you wait til you get there its complimentary!!! they also have complimantary shuttle and coffey this was trully a great place!!! will be back there in a month!!!

Stayed here for 2 weeks, although off Strip it was just what we needed - cheaper, more space in the rooms, a little quieter but with proximity to Orleans Hotel, & 24 hour shuttle to & from the Tropicana. Very pleased with stay here, can't understand some of the negative reviews - we had no problems - rooms were very clean, cleaning staff were thorough & very friendly - some Reception staff could be a little slow but tried to be helpful. Shuttle guys were great especially Anthony & Dave. We would come back & recommend it to other people. Only criticism, the couch in our room was a little battered - other than that we had a great stay

I stayed at the Emerald Suites for 4 nights and the service got worse every day. One day we did not get maid service at all, and if we did get maid service they never left enough towels and they did not vacuum. The hotel advertises free wireless Internet, which they do not have. The pool was dirty (dead bugs, hair, and a film on top of the water). The shuttle service to the Strip is nice but we usually has to wait at least a half an hour for the shuttle to arrive (when they told us it would only be a couple minutes). I would not stay here again. Pay a little more and stay on the Strip, it would be well worth it.

After reading some reviews about how bad the service was and of how awefull the rooms were etc etc, I was hesitant on staying there.. But unfortunately, I booked the room BEFORE reading all the negative reviews. Upon arriving to the hotel for check-in and receieving my room keys(room 1071) , I was quite suprised on the size of the room and the cleaningness of the room. We were very satisified with the room for what we paid. Dont believe all the negative reviews that are on here... Sure there might be some nasty photos of blood on the pillow case, but how do we know that the blood wasnt put there by some disgruntled guest? Overall, I give this hotel high marks and recommend it. If something is wrong with your room, The staff will be more than happy to put you in a different room... The only negative things I have to say are that the bathroom would close, but the lock didnt work... But it was no big deal... The other thing is that we had asked for an ice bucket and were told that it would be brough to our room... It was never brought... Understandable though considering that it was Memorial Weekend and the staff was very busy... Plus, the ice machine was right around the corner so we just used one of the bowls that are provided for you and went to get the ice... Again,, NO BIG DEAL... We are thinking about going back to Vegas in July,, Guess were we are staying,, Thats right,, Emerald Suites Tropicana...