The quality of accomodation was excellent but everything else was not.
To express this succinctly - to keep the rate as agreed on during the reservation , three adults were invited to stay in a room with one bed.
I booked this room through a booking website (not directly with a hotel) I marked 3 adults for "Queen Suite". I checked the hotel website - nothing suspicious (they do not say how many beds in a "suite"). Upon arrival "Queen Suite" appeared to be a small room with one bed and nothing else to sleep on (no sofa, cot or extra mattress). It was explained to me that the hotel does not mind three people staying there and that "Queen Suite" means one bed. It was also explained to me that I would be charged for two nights anyway even if I walked out.
There was no manager present to yell at (6 pm) and I had to pay 36% more to get a room with two beds. I swallowed it with no means to vent my anger except for this website.
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