My wife and I booked online to stay at this self-proclaimed "all luxury suites" hotel, which was also represented on the website as having a pool, and a continental breakfast. At $69.95 + tax (on a weekend) it seemed a decent enough deal.
When we pulled up out front, the building seemed clean enough. But there was no pool. The staff said the pool was actually at the other Hearthside by Villager across town, and that it was a mixup. Same went for the continental breakfast. Generally the front desk staff were uncaring, unfriendly and very lacking in customer service.
Our second floor room was close to the laundry and a decent ice machine. Would have been nice if they had an ice bucket in which to put the ice. We had to use our own little "6 packer" ice chest as an ice bucket. The room had a 2 burner stove, a full size refrigerator and a newer microwave. But as kitchenettes go, this one was very spartan.
There were a few utensils, a couple of plates and plastic cups, a hot pad and a kitchen towel. There were no wine glasses. I had to borrow a corkscrew from the front desk and they seemed put out I even asked for it. There was no toaster, nor salt and pepper. And no dishrag or dish soap to wash the dishes. And, we only got coffee on the first night.
You could get more coffee if you wanted to ante up an extra dollar.
The TV channel selection was fair to poor. There were 20 or so channels, and they did have HBO. I was unable to get any local sports.
A mixed bag, here.
On the positive side, we had two fairly peaceful nights at the Hearthside. There were no disturbances or problems with unruly guests, that we saw. Overall our room was clean, but it was clear the management took the cheapest route possible when furnishing the rooms.
I suppose you could do worse than we did at an even higher room price.
But there were so many things lacking, we won't be returning to Hearthside and would recommend this only as a last resort.