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Crestwood Suites Las Vegas Flamingo: Traveler Reviews


2530 E Flamingo Rd, (former Hearthside By Villager), Las Vegas, NV 89121
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Reviews you can trust

53% Recommend
3.5 of 5 stars 18 reviews
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OK / Good For the Price

Crestwood Suites Las Vegas Flamingo

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3 of 5 stars
travelbug420   1 contribution
MI
Feb 2, 2008

COST: I neeeded an extended stay hotel (specifically kitchen facilities). At $50 a night this was the best deal of those in Vegas (hotel website stated $70 a night, thought I got a deal with a discount website for the $50 a night, only to find at check in that everyone was paying $50 a night). Note: $2 / day extra charge for phone, although wireless internet is free (but slow).

STAFF: Staff was friendly and courteous (although I was a little frustrated calling the day of check in to remind of late arrival, only to arrive and be told my reservation was cancelled because my credit card was rejected; I asked them to rerun my card and was told all was OK, "they probably just typed in my card number wrong"). Staff did print out airlines info for free (very nice!).

CLEANLINESS: Room cleanliness was "OK" when I arrived -- think they sprayed down all surfaces with cleaner but never wiped or rinsed, as a result everything had a greasy feel (I rinsed and all was OK). After walking around the room one day, white socks turned black. Bathroom floor had black soil spot in front of sink; I finally washed the floor and the washcloth turned black (at least I felt it was a little cleaner). Subsequent cleaninngs seemed better / more thorough (although the carpet needed a shampoo since I could tell they vacuumed, but socks still turned black). Bed sheets were clean (though wish the blanket were washed -- not my hair on it).

NOISE: Liked that the hotel was not on a really heavily trafficed / noisy street; my room backed to a residential neighborhood so was quiet (other than the college girl next door that came home drunk and loud every night between 4 and 6AM (not the hotel's fault though). Also, someone left a dog in a room down the hall which barked solid for over 9 hours (I called to ask what the front desk could do at 5 hours, then threatened to call police at 9 hours; dog stopped barking... don't know whether people came back or what).

EXTRAS: Excercise room - tread mill was OK (something about the setup gave shocks though); Laundry - facilities good.

OVERALL: Since I felt I was getting a $20 a day discount over other extended stay hotels in the area (confirmed by people staying at others at the same time), I was willing to tolerate the less than ideal cleanliness. If the room had been cleaner, I would rate the stay 'Above Average'.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Member since February 02, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I was quite pleased...

Crestwood Suites Las Vegas Flamingo

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3 of 5 stars
GroovinGourmet   10 contributions
Mountain West, US
Apr 29, 2007

Given other's reviews here I was expecting the worst. I was given a room in the east building and it was just fine. It appeared freshly renovated, and there were only a couple of stains on the carpet. The room was equipped with bare necessities. All the appliances and A/C worked just fine. The check-in staff was friendly and prompt. I'd stay here again, provided I could get the east building again.

  • Date of stay April 2007
  • Member since December 07, 2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Make sure what you are paying for !

Crestwood Suites Las Vegas Flamingo

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1 of 5 stars
Artek   2 contributions
New York, NY
Jan 5, 2007 | Trip type: Friends getaway
1/1 found this review helpful

The quality of accomodation was excellent but everything else was not.
To express this succinctly - to keep the rate as agreed on during the reservation , three adults were invited to stay in a room with one bed.

I booked this room through a booking website (not directly with a hotel) I marked 3 adults for "Queen Suite". I checked the hotel website - nothing suspicious (they do not say how many beds in a "suite"). Upon arrival "Queen Suite" appeared to be a small room with one bed and nothing else to sleep on (no sofa, cot or extra mattress). It was explained to me that the hotel does not mind three people staying there and that "Queen Suite" means one bed. It was also explained to me that I would be charged for two nights anyway even if I walked out.
There was no manager present to yell at (6 pm) and I had to pay 36% more to get a room with two beds. I swallowed it with no means to vent my anger except for this website.

  • Liked — Large room, kitchenette, cable tv. location
  • Disliked — no accurate information about the rooms on website and during the booking
  • Tips/Secrets: — none
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay December 2006
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since November 29, 2006
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Gambling / Casinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nasty

Crestwood Suites Las Vegas Flamingo

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1 of 5 stars
chomps   3 contributions
Los Angeles
Sep 18, 2006 | Trip type: Couples
4/7 found this review helpful

The place was pretty gross.. the bathroom floors were stained yellow in one corner in the room we stayed (I'm assuming from urine or vomit) and the carpet floor was pretty gross too. Also, the elevator was broken when we were there. It looked okay at first from the outside... but not impressed with the room. The one thing that was good was that they have free wireless internet. During checkout, nobody was at the front desk and there were like 3 or 4 people in the backroom just chatting and goofing off while 3 people were at the front waiting to check out. Finally, one of the cleaning ladies came out and had to try and check us out but she didn't know what she was doing. They also wouldn't give me a receipt because I had reserved my room online and to just use that receipt. Whatever... don't recommend this place even though it is cheap.

  • Liked — free wireless internet
  • Disliked — everything else
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 18, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worst Hotel Ever

Crestwood Suites Las Vegas Flamingo

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1 of 5 stars
A TripAdvisor Member
Tulsa, OK
Apr 10, 2006 | Trip type: Business
10/13 found this review helpful

out of 14 years of business travel, I must tell you that this was the single worst hotel I have ever stayed in for business travel. The price I paid was more than most full service hotels I have used. The following problems occurred during my stay at your hotel:

1.The room was dirty upon arrival including an extremely sticky floor.
2.I reported the floor and was told that it was not the job of the desk and it would have to wait until the next day.
3.The next evening I had to call again because the floor and room were never cleaned!
4.The room was not cleaned during my stay for 2 nights.
5. No clean towels.
6. They did not give me the wake-up call I requested.
7. No batteries in the remote for the TV.
Basically I worked for them to take care of the room......

I will never stay there again!!!!!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2006
  • Member since April 10, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d265212?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Crestwood Suites Las Vegas Flamingo Also Known As

  • Crestwood Hotel Las Vegas
Address: 2530 E Flamingo Rd, (former Hearthside By Villager), Las Vegas, NV 89121