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Sahara Westwood Hotel: Traveler Reviews


Sahara Westwood Hotel
Hotel class 2.0 of 5
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2601 Westwood Drive, Las Vegas, NV 89109
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Reviews you can trust

68% Do not recommend
2.5 of 5 stars 25 reviews
Excellent
4
Very good
4
Average
0
Poor
6
Terrible
11
By trip type
All (25)
Business (2)
Couples (6)
Family (4)
Friends getaway (1)
Solo travel (3)
[ Date ] [ Rating ]
“Waste of time”

Sahara Westwood Hotel

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1 of 5 stars
sbuzz5   2 contributions
St. George
Mar 1, 2009 | Trip type: Business

I had booked this hotel based on the opinion before of lets give it a chance. We booked it online, we didn't get there until late (approx 11:00 pm.) The front of the hotel was nice (as they are remodeling), but when I went to check in , they couldn't find my reservation, luckily, I had my paper that it was confirmed and they got us in. The first room key they gave us we tried to open the door and the little lock that is over the bulb of the door was on, meaning someone was in that room. My husband went back and got another room key and we got into our room just fine. When we got to our room it looked kind of like the internet picture only DIRTY. Yes, our room was dirty. The bathroom had hair ALL over the floor, no towels and the plug that goes into the bath tub was missing. It was gross. The beds were dirty as well. I lifted up my pillow to move it and there were stains under that pillow. So I kept the pillow down (which had hair on the sheets) and I put my pillow over. My husband and I ended up using a sleeping bag over all of the bed to sleep on. The bed was also not comfortable at all. Not at all. The room was just gross.We were told that the hotel had internet, we couldn't get connected to it even though my computer said we were connected, we think it was just down, not a big deal. It looked like it hasn't been vacuumed. When we noticed that the bathroom didn't have towels my husband went and got some from the front and brought them back to hang up, one of them had make up all over it and the other one had rust stains. So not worth it. We had to leave early for our business and ended up just checking out and asking for our money back. The hotel employee at the front desk was nice and my husband ended up getting both nights refunded. We left at 4:50 am for our work. That night was a joke. We heard the air conditioner from upstairs the WHOLE night. My husband thought it was ours at first, but it wasn't. This place would be SO nice if it was finished being redone, but as of right now, until I could be sure, I will NEVER go back. It just wasn't worth it.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Business
  • Traveled with Other
  • Member since March 01, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $51 (year-round)
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“loved the stay”

Sahara Westwood Hotel

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5 of 5 stars
deep030975   1 contribution
miami,fl
Dec 15, 2008 | Trip type: Family

Even after readind the previous reviews I decided to book room at this hotel and to my surprise it was not bad at all. The hotel looked remodeled. Tha staff was friendly. I was with my family so I enjoyed the stay . Nice clean and quiet hotel. The bed was comfortable.Will stay again at this hotel.

  • Liked — Easy In -easy Out. Nice and quiet.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since December 15, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $51 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Dont stay there!”

Sahara Westwood Hotel

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2 of 5 stars
sweetnsour556   16 contributions
Dallas
Aug 1, 2008 | Trip type: Couples
0/1 found this review helpful

Way too far from the strip unless you want to walk two miles everyday as a work out. The room was clean but the hotel smells like cigarettes! Wouldnt go back there...

  • Liked — Pool
  • Disliked — Cigarette butts in elevators
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
  • Date of stay August 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since June 22, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Great pool scene
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from saharawestwood, Manager
(Management representative)
Dec 9, 2008
Thank you for staying with us and finding our rooms clean. Regarding cigarette smell, we take pride in keeping our hotel rooms smoke free but we don't have any control on guests who wants to smoke outside of the hotel that is why sometimes, we couldn't help the smell of cigarette smoke sometimes get in the lobby whenever the lobby door is opened. We are advising oursmoking guests to at least smoke far from the lobby. We will try to provide an area outside far from the entrance where smoking guests can smoke. On the hotel far from the main Las Vegas Strip, we inform our guests through our websites that our hotel is a mile or so away from the main Las Vegas Strip and convention center. Our place are for guests who wants a little serenity away from the busy strip when they rest but close to all the exitements when they want to go there and enjoy. We hope you will give us another try.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $51 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Take your money and run...”

Sahara Westwood Hotel

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1 of 5 stars
elle_katie54   3 contributions
Toronto
Jun 23, 2008 | Trip type: Couples
0/2 found this review helpful

This hotel is by far the worst on the Vegas strip. The carpets and walls are a depressing, tobacco-stained shade of grey, and the lobby, casino, and hallways can smell pretty bad. At times I plugged my nose on my way through the hotel. I could not spend an extra minute anywhere in the lobby and casino areas.

After waiting in a horrendous line to get checked in, there were still people in the room we were given- they hadn't even checked out yet!!

Our guess is that the owners are just waiting to be bought out by someone who will just tear the place down and make a brand new hotel.

There are most definetly no high-rollers here, so I suggest staying some place else if you possibly can, although the state of the hotel couldn't ruin our fun in Vegas!!

  • Liked — 2 free drinks at check-in
  • Disliked — It was smelly and ugly!!!
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since June 23, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Great pool scene
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from saharawestwood, Manager
(Management representative)
Dec 9, 2008
Dear Ms. Elle_Katie54

I believe your comments was posted on the wrong property/hotel. You probably meant the Sahara Hotel and Casino not Sahara Westwood Hotel. We do not have a casino and our carpets are not grey plus our check ins are just one or two at the most on any given time. Again, you probably meant Sahara Hotel and Casino.
I'm sorry for what you went through. Next time, call us at 702-733-0001 and we will be most happy to book you a room without going through the same horrendous experience in Las Vegas.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $51 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Never, never again!”

Sahara Westwood Hotel

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1 of 5 stars
irishdesert   1 contribution
Palm Springs, CA
May 6, 2008 | Trip type: Couples
2/3 found this review helpful

This was the most horrible hotel experience I've ever had. Had we not paid for a three nights in advance, we'd have checked out.

We arrived in town early tired and wanted to check in. We were told the room was ready but that we couldn't check in until 3 PM. I travel a lot and every time I'm early and the room is ready, I've been allowed to check in. It's basic customer service. This is Las Vegas folks! People are coming and going all the time. If the room is ready, let the guest check in.

Next, the pool was closed for renovation. Would have been nice to been told this when we made the reservation.

Next, my pillow was only about 2 inches thick. I was told they don't provide any more either.

The continental breakfast was strong coffee and bagels. No cereal, fruit or pastry.

Our room had cheap mini blinds that didn't work. You couldn't open or close them and they barely blocked any light.

Lastly, the shower was broken. You had to take a bath.

I'll never stay there again and would suggest that you not either.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 06, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Great pool scene
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Gambling / Casinos, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from saharawestwood, Manager
(Management representative)
Dec 9, 2008
Dear Irishdesert,

Our deepest apologies for the inconvenience you went through with our hotel. Firstly, we were undergoing renovations at that time and so was the pool. I checked with our guest request/complaint log book and there was no entry regarding a shower broken. We could have repaired/fixed the problem then or offered another room. With regards to check in time, if the room is ready, we let the guest to check in early. The clerk who checked you in informed us that the rooms were not ready at that time that's why she couldn't check you in yet. We don't use mini blinds in our windows eversince, we use shears and drapes. Again our sincerest apologies to you and your family and please do give us another chance to offer you our hospitality. Call and ask for the manager and mention your experience and this response and we will be most happy to extend you discounts and compliments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $51 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sahara Westwood Hotel Also Known As

  • Sahara Westwood Las Vegas
  • Hotel Sahara Westwood
Address: 2601 Westwood Drive, Las Vegas, NV 89109