The grounds were clean and well maintained. The staff was friendly and helpful and offered tips upon check in. They say free internet is included- which it IS but it's dial up, not wireless. The room was a great value for the money- it was basically an apartment with a full kitchen, 550 square feet with a livingroom and bedroom each with their own TV- wonderful if you have kids! They also are pet friendly. No elevator so if you have trouble with stairs, stay on the bottom floor. The hotel was a few miles from the strip but a 5 minute drive had you at Mandalay Bay and there was a CVS and mini mall with Starbucks ect about a 2 minute drive away. I was very satisfied with the place.... until I went to bed.
The matress was probably about 20 years old. It was so sunken in in the middle that it was visibly sloped and was like sleeping in a hamock. My husband and I slept rolled into each other. The worst part though was the springs. The bed was so worn out that the matress pad covering the springs was basically gone. It was like sleeping on a matress spring with a sheet over it. I had to lay my sweater down on the bed to keep the springs from digging into my skin. You could actually see the springs to the naked eye. And the worst part was that there were 2 beds in the room and they were both equally bad.
It was late and we have 3 little kids so we didn't ask to switch rooms- it was just a one night stay so we decided just to get through it. Very nice hotel but I would never stay there again for fear of getting a similar room. It's a shame too because besides the beds, this is the kind of place that you decide to stay at everytime you go. There is no way that the management staff was unaware of the condition of the beds. Their deterioration was very advanced. The beds were a sharp contrast to the rest of the hotel. Really disappointing.
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