We're Global Discovery Vacation owners, and we just arrived home from staying at the Wyndham. The property is beautiful, and our room was VERY nice. The staff were very nice, and made attempts at being helpful, but on a couple of occassions ended up not providing the help we asked for, which is why we're giving it 4 stars rather than 5.
Overall property: Very beautiful place, with two outside swimming pools--one for adults only, which was nice to get some peace and quiet while the kids had fun in the other one. It took 15 minutes to walk from our room to the strip--another 5 minutes to the MGM or Monte Carlo. They provide a shuttle service every 30 minutes to Harrah's, but we had a car and drove most of the time.
Room: We had a one bedroom suite, which was extremely nice. Full kitchen with cooking/eating utensils, place settings for 4, fridge, stove, microwave, dishwasher, coffee pot, toaster, blender. There was a washer/dryer in the room with two loads-worth of laundry detergent. The bathroom was very big with a large soaking tub, glass shower and separate vanities. Bedroom was good sized with TV, closet and a safe, and the bed was EXTREMELY firm, too much so. Living room had TV, DVD/VCR and stereo/CD changer.
Amenities: Pools, hot tubs, workout center, gift shop, deli, computer room with several internet-connected PCs, WiFi,activity center with pool tables, ping pong, arcade games, XBox, Wii, Playstation. They have tons of daily activities including water aerobics, Bingo by the pool and a "dive in" movie by the pool.
There were a few things that would have made this a hands-down 5-star resort. We called for extra towels, which were never delivered, even after 3 calls. We called maintenance because the stereo wasn't working, and they never showed up. I figured out that unplugging it and plugging it in again fixed the problem. In each of these cases, the staff did seem to care, the results just never came. WiFi: you can pay extra to access it in your room, or you can go to the computer room for free access. We never could get it to work even in the computer room, and neither could anyone else we talked to. At a place like this, I would expect free in-room WiFi or hard connection. As this is a timeshare resort, some may not like the push to get you to go to another presentation. We didn't mind, as we spent an hour eating breakfast while someone talked to us--we didn't receive a lot of high pressure, which may have been due to the fact that we're already with a travel club rather than Wyndham owners. For our time, we got $125 in dining certificates that are redeemable at several nice places on the strip.
Overall, it was a fabulous experience, and we will absolutely be staying there again on our next trip to Vegas. We bought groceries at a nearby Vons, which saved us a lot of money on food. Their regular prices are outlandishly high, unless you have a Vons membership card. We asked for one, and they gladly gave us one. Otherwise, the groceries would have been almost twice what we paid.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.