We arrived at the Holiday Inn Express, Nellis, after a long journey from Seattle, having been turned away in a not very gracious manner from the La Quinta Inn opposite, who did not honour our internet reservation. Despite feeling tired and annoyed, we immediately cheered up on seeing and entering the Holiday Inn Express. It looked nice from the outside - brand new, in fact - and from the inside, where we were welcomed and given a very nice room with two large and comfortable queen beds, tv, microwave, fridge, coffee maker and free internet access. There was coffee and tea available 24 hours a day adjacent to Reception, together with a soft drinks machine. A comprehensive buffet breakfast was provided (no extra cost) and in addition to a smallish outside pool, there was a small inside pool and gym.
The bedroom was a generous size and the bathroom was good and everywhere was clean and looked new.
The staff were just wonderful. We had a problem with our rental car - having loaded our suitcases in the morning with the engine running in order to cool the car with the air-conditioning ... the weather temperature was over 100 degrees ... the car locked itself with the key inside! We tried repeatedly to telephone Budget car rental emergency assistance, but frustratingly only reached voicemail services. The smiling and truly helpful lady on Reception, together with her housekeeper, came to our rescue, calmed us down and solved our problems ... and even refused to take a generous tip for their outstanding assistance in enabling us to be on our way.
We would definitely recommend this hotel for people wanting to stay in the Nellis area. Not a very nice part of Las Vegas, but good for us for one night as we were driving from Las Vegas to Zion National Park and wanted to be near the correct route in the morning. There was also a large Walmart opposite which was useful to buy a car fridge and supplies for the journey. I would also mention that there appears to be nowhere decent to eat in this area - all we could find was MacDonalds and Taco Bell.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
