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Canyon Ranch SpaClub: Traveler Reviews


TripAdvisor Traveler Rating: 5 of 5 stars
TripAdvisor Popularity Index: #290 of 575 attractions in Las Vegas
Show Attraction DetailsHide Attraction Details
Activities: dining, rock climbing
Attraction type: Spa, Snowboard ski area, Other
Address: 3355 Las Vegas Blvd. South, Venetian Resort Hotel and Casino, Las Vegas, NV 89109
Tel: 877-220-2688; 702-414-3600

Reviews you can trust

[ Date ] [ Rating ]
Worst spa ever!

Canyon Ranch SpaClub

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1 of 5 stars
gkaufman   1 contribution
Texas
May 31, 2009
0/1 found this review helpful

The entrance to the spa was hard to find. There are no signs or directions whatsoever. When we finally found it, we stood in line for 20 mins only to be eventually directed down a very long walkway to check in to the spa. Its like a mile of walking just to get to the spa. Then we spent another 25 mins or so checking in. Despite the line, there is only one person working at the check-in desk at that time. What a waste of time! My friends and I was thinking to use the gym before our massages only to be told we had to pay extra for the gym. At the end of the day, we thought that the services we had were not even worth the price we paid for. What a disappointment! I rather spend my money some where else!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A Stupendous Experience In Hedonism

Canyon Ranch SpaClub

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4 of 5 stars
fragileindustries   8 contributions
Ventura, CA
Apr 6, 2009
3/3 found this review helpful

The whole point of my visit to the spa was to introduce a friend to some badly needed self-indulgence. He is practically allergic to the idea of hedonism, and my goal was to demonstrate that pleasure for pleasure's sake is a good and necessary idea once in a while. Of course, a well-planned trip to Vegas (he'd never been) is a good start. I was prepared to pay handsomely for the right experience.

After careful research here at TA, I chose Canyon Ranch Spa for its offerings for couples. It sounded as if they had the best options for two. I booked a couples massage followed by the Rasul thingy (chamber? experience? session?). I can only report on that aspect, not the gym or cafe or much of the single-sex sides. We had full run of the place if we wanted it, the separate men and women's sides, but we wanted as much togetherness as possible.

In that respect, my expectations were exceeded. First, after check in and separate relaxation, we were brought together in the treatment area. Two very skilled masseuses (female) pounded and pulled our stresses away, side by side, in a dim rather featureless room for 50 minutes, adjusting their technique to our individual needs. I could take more pressure and intensity, and when I told this to Jen, she dug in deliciously. My friend has a tender spot from a back injury, and his masseuse handled it expertly, and, he reported later, spent a lot of time working with lymphatic drainage. This is a super technique for someone deeply stressed, as he was. Somehow, she knew this through her hands. In addition, both were friendly, professional but non-intrusive, allowing us to silently heal to the subtle music.

The music is standard spa ambient, and you either like it or you don't. I do.

Limp as noodles, we were handed off to a personable man to guide us through the Rasul. I thought it would be a glorified mud bath, and it is, in a way, but beautifully packaged. The man told us that this is the ceremony that the Maharajas performed every time they took a new wife. Now that sounds like marketing blarney to me, but whatever.

We went to a perhaps 10x10 room, fairly plain, with a bench and a table of creams and towels, dimly lighted, a candlelight ambience. At one end is a giant shower-type stall with beautiful mosaic work and two porcelain cast chairs, thrones, really, facing each other. At the side of each seat were hung hand-held shower nozzles. Inset, rather like a cup holder, in one arm of each seat, was a constant bubbly stream of very warm water. We were shown a line-up of different colored creams and clays. (My friend is a potter and recognized them as standard variation on potting or tile making clays.) One is an obscenely rich cream for the face, and the others were for chest and belly, for arms, back and glutes, legs and feet. He was nice enough to explain that there really were no rules, except that only the cream should go on the face. Some were super slippy, others had a little grit. For exfoliation, a separate dish held sea salt.

Our "guide" discreetly set up a folding screen in front of the glass door and, once seated (minus robes, of course), the light went out and the domed ceiling sparked with a twinkling star effect. A mild steam began in the near darkness.

Now, this could be incredibly silly and giggly. But if you're in the right romantic frame of mind, it can be silent and nearly tantric. I will only say we found it incredibly bonding and spiritual as well as utterly pleasurable and fun. I can't tell you how long it lasted, but at a certain point, dotted head to toe in multiple colors, we were glad for the hand-held showers, and with perfect timing, just as we were blindly trying to get the last of the goo off, a rainstorm came down from the entire ceiling. It would have been totally perfect if the bright light had not suddenly switched on at the same time. The only flaw in the ceremony was the suddeness of the finale. I think they should slowly raise the light, as well as start the water as a gentle, escalating sprinkle.

Then we had about 5 minutes to finish rinsing, drying, and to come out and moisturize with the creams if we wanted to. We stayed to chat with the guy and it was interesting to hear how the ceremony had evolved and changed since it was first introduced.

We were offered the coed area afterwards. There is a hot salt steam room, and I felt salty and steamy enough, or a cool "wave" relaxation room. We went for the latter -- a kind of psychedelic water visual on the ceiling that reacts to the music (yes, the same ambient stuff) in another otherwise featureless round room with incredibly comfy recliners. It was okay, and good enough to simply recover in.

We did not do any of the other, non-couples features, so I can't speak to them, but I thought the women's dressing room, showers, and ample counters for hair drying or whatever were nicely appointed, clean, and comfortable. Luxurious without being ostentatious, neither hospital nor bordello.

I also greatly enjoyed the women's relaxation room (and I heard good reviews from my friend for the men's side of things). I don't understand the bad reviews of these areas. The only noise was when the guest's names were called for treatment, which seems necessary to the process, unless you're wearing a pager. I nearly dropped off to sleep during the half hour I waited. The services were offered on time, I just wanted to scope things out a little, so we were quite early.

The technicians and assistants were uniformly polite and professional. Again, I don't know why others report bad experiences in that respect unless they come in with an attitude.

I witnessed one woman in passing who seemed to be having a total meltdown in a hallway, screaming, "THAT"S JUST RUDE!" to a silent attendant who was not responding to provocation. You'll forgive me, but she looked remarkably like one of the Beverly Hills spoiled bad-girl sisters featured on a current reality show. She was wearing a tiny bikini over a much enhanced body outside the spray tan booth and repeatedly mentioned how much money she had spent that day. For some reason, I felt little sympathy.

Now, the spa itself is not perfect. I mentioned the small flaws with the Rasul, but it really was stupendous, otherwise. The number one complaint with the spa is its physical plant. It is impossible to find. Signage from the Venetian casino is nonexistent. (When we left, we figured out there was a much more direct elevator to the Pallazo, and I wish I had been told that when I made my reservation). We walked miles of hallways to get to the entrance, and miles after that, though at least there was some interesting art and stone work along the way after the entrance.

We were told it was the biggest spa in the (world or country or something) and that's not a selling point to me. The treatment area was a labyrinth of identical plain halls and minimalist rooms. Some of the art and other features of the entrance would have been welcome here. While the treatments are luxurious, this part of the setting is brutally plain. I felt lost and disoriented, and glad for the constant attendance of a guide in that area. The coed area really didn't offer much, though the coed common room was as tasteful and comfortable as the single-sex relaxation room, just bigger. Bigger is not better in any way. I would have preferred a more intimate and easily negotiable location to find and get around.

A very minor complaint is that the robe pockets are sewn shut. I would have liked to offer gratuities to our various helpers personally, but that wasn't possible. (It does deter you from any temptation to steal the robe.)

Finally, I did have one bad experience with noise. The whole point of the "wave" room is the silence except for the ambient music for relaxation. A dog's barking was audible, a yappy loud bark, about every 10-30 seconds. At first I thought it might be some irritating experiment with the ambient music, but then I realized it was coming from next door or above. At these prices, they can afford effective soundproofing. I mentioned it, in a nice, non-confrontational way, to the main desk, and they did admit that they were working on the sound leaks from other areas. There was no kennel club nearby, so I can't explain it.

But these were really minor points. I really debated removing one star from my review because of them, but I finally did. In crass terms, I felt I got my bang for the buck. I I spent over $500 (before tips) and both my friend and I were relaxed, happy, pampered and glowing.

And by the way, my friend is now a convert to occasional self-indulgences! Right now, he's trying to figure out how to work some hedonism into our next trip to surprise me with! He's talking Pompeii, which may have a little more volcanic ash in the mud baths, you think?

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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the worse facial in the world

Canyon Ranch SpaClub

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1 of 5 stars
key777   1 contribution
sherman oaks
Feb 19, 2009
1/1 found this review helpful

I was there during the Valentine's Day weekend - My first disappointment was finding the spa through the maze of the Venetian Hotel – I scheduled a message/facial – The message was okay I’ve had better for less – The facial was the worse I have ever experienced in terms of the lack of facial treatments – limited to non exfoliation – creams where applied and left on as a form of a mask treatment, doing nothing for my skin. The girl doing the facial treatment was unfriendly and never spoke about the facial procedures. I could have done a better facial on myself – when I arrived back to my hotel room I didn’t notice any changes to complexion, in fact I still had blackheads! I’m use to seeing this beautiful after glow whenever I have a facial at the Amadeus Spa in Pasadena and there was nothing! My complexion looked exactly as it did when I went into the spa!

Wouldn’t recommend it at all – Don’t waste your time or money – take your business else were.

p.s.

The showers are dirty – It appears that they are not even wiped down after every use.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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beautiful, unique, relaxing now open at palazzo(venetian side renovating)

Canyon Ranch SpaClub

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5 of 5 stars
lovemusicandart   5 contributions
los angeles
Dec 27, 2008
4/4 found this review helpful

I stayed at Palazzo hotel in this December and one of the reason I chose Palazzo was because I wanted to go to Canyon Ranch Spa. I went to website, checked reviews(mixed reviews here), but I thought to give it a try. It was a good idea for me to call them before the hotel reservation, because then I knew the Venetian side was in renovation so that helped me to decide to stay at Palazzo( I didn't want to walk too far to get to spa).

One of the thing which attracted me to go to Canyon Ranch was this "Aquavana" thing I had never seen or heard from any other spa. I was not quite sure if they would charge it extra, but there was no extra charge.

Basically what Aquavana was really fun extra stuff surrounding the basic hot spa tub. In the center of Aquavana, you have small-medium sized hot tub with massage get (which can be controlled from panel screen on the wall) with colour therapy, which is very pretty. Around that is about 8 heated seats where you can relax. On the side Harbal acoium(small dry sauna with private seating sections, beautiful tiles all around), Igloo(Experiencing the arctic weather with colour and aroma therapy, three options). I would only use Igloo after the hot tub to cool myself down, it is very intense, but when you are hot, it is very enjoyable.


Near the entrance of Aquavana, you have Experimental Shower where you can experience tropic water rain, which comes with different temprature and pressure shower, sound, aroma, colour all changing. Three options and I enjoyed "Tropical Rainforest" the most. Again, it is sort of cold so it is better after hottub or sauna. It is even fun to go in there with friends, too I guess.

Next to the Experimental Shower, there is Steam sauna which comes with star like lights which provides colour therapy, very dreamy and beautiful. There is also the dry sauna- I usually don't like dry sauna but it was very beautiful and had clean crisp feeling to it.

Locker room was spacious, some people may prefer more privacy but for me it was clean and comfortable. What I didn't know was there is spacious reading/nap section at the back of women's section-comfortable sofas individually separated by curtains with reading light. there were plenty of magazines. there are three kinds of fresh water provided, shower area was big and clean, toilet was spacious and clean also. I couldn't find anything negative.

From the back of the room there will be hallway to take you to Co-ed enviroment. You can meet your spouse or friends there to meet up. It is huge ! and very peaceful and comfortable. Big chairs and sofars all around. Free hot tea and (coffee? maybe) was provided. There are two rooms attached to this Conservatory, one is Solt Glotto(which suppose to let you breath arctic air-but i didn't smell much "ocean" i wish i did), and other is Wave Room, there is wave reflecting at the ceiling, you would lie on the reclining chair and relax and meditate. it works.

With $40 a day(resort package is only $29 a day with more stuff),
I really could spend all day. Not to mention, this includes the unlimited access to all the gim classes and gim facility which I didn't even get to see. I want to come back here with my girlfriends and spend all day for many days. My husband is NOT spa kind of guy but we spend more than 4 hours, and could stay longer.

Extra bonus was the Canyon Ranch Cafe. It was surprisingly reasonable,healthy, and tasty. The scone was so fresh and came with yogurt cream and really yummy peanut(or hazelnuts?)butter, the coffee was the very very best(my husband was impressed, and he had been complaining how hard it was to find good coffee in vegas). You can mix your own soda(it comes soda and sirop separately), Omelet with more than 6 kind of veggies was so tasty, and the ram soaked french toast was amazing, too.

I had noticed the hallway to the Co-ed enviroment seem to connect to Venetian side, so once Venetian side is open, it will be even more bigger-I'm wondering if Venetian side is exactly same or not. I hope in the future this place will not be too crowded which make me hesitate to give good review, but this place deserve the good review... This time it was not too crowded and was very comfortable. It is mostly nude and mostly adult-and I hope it stays that way-swim suits would somehow ruin the comfortable, open feel of the spa.

Overall I really enjoyed it, I wish Aquavana could be a bit bigger, especially the hottub, and there are more kind of showers(not only cold variety), but there are no perfect spa. For the money I paid, I really enjoyed and I recommend to my friends and family. I'm looking forward to come back and spend all day to take advantage of this facility.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Totally blown away!

Canyon Ranch SpaClub

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5 of 5 stars
Spuds92   3 contributions
Columbus, OH
Dec 9, 2008
4/4 found this review helpful

My husband and I stayed at the Palazzo the week of Thanksgiving. We purchased a package that included admission to the Canyon Ranch Spa for every day of our trip.

I didn't know what to expect, but hoped to be able to spend an hour each day at the spa (to limit some gambling losses...LOL). I was amazed at the variety of areas available at the spa! I ended up spending several hours every day at Canyon Ranch.

The workout room had a good variety of different machines. There was always a treadmill available when I wanted one. The headphones are a nice touch too. Everything was new, clean and well cared for.

The locker room was bright and open. I never found it over crowded. There was even a "changing room" area behind a curtain for those who are more modest. I thought that was a nice touch.

The steam rooms, saunas, igloo room, laconium, showers and spas were all wonderful. By the time I left every morning I was completely relaxed--even if I hadn't slept well the night before. It gave me more than enough energy to get though the rest of the day.

I also scheduled 2 spur-of-the-moment treatments. One morning I woke up with a really sore neck and shoulder. So I asked if they had anyone available for the Tension Zone treatment (head, neck shoulder massage). They scheduled me for a treatment with Gaberiel an hour later. Ahhhh...pure bliss! If you are looking for a skilled massage therapist ask for him! I scheduled a Canyon Ranch massage for later in the trip. It was amazing! I really can't say enough good things about him and the spa in general.

Well worth the price of admission in my opinion!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Canyon Ranch SpaClub Address

3355 Las Vegas Blvd. South, Venetian Resort Hotel and Casino, Las Vegas, NV 89109 Tel: 877-220-2688; 702-414-3600