Stayed at the Palms May 11 to the 15th. We booked it through Travelocity months prior and called The Palms to confirm our reservation. Immediately the woman at the desk informed us our room was upgraded to the Fantasy Tower "no charge". Upon arrival the staff was excellent and very friendly. She informed us of the free passes to all the clubs (Ghostbar, Moon and the Playboy Club). With us not sure where we were going, the staff escorted us to the elevator up to our room. The room was very clean, huge bed, and new flat screen TV's. After settling in, we headed down to the casino for some drinks. The bartenders were very friendly and outgoing.
The following day we headed to the pool. My first impression was not good as Security searched us, bags and pockets not alowing any food, drinks or towels. Understandingly because they want you to spend money at the bar. After a few ours of sitting by the pool, we ended up sitting at the bar meeting some seemingly nice "folks" from KY. As we ordered a couple more drinks from the bar, a few guys (from KY) distracted us while my friend handed the bartender her credit card. Next thing you know, her credit card and drivers lisence was GONE! we immediatly asked the bartender if he had it. his reply was "no I just put them in front of you". After searching around we noticed one of the "gentlemen" from KY was gone. The bartender promptly informed Security and within minutes the CCTV tapes were reviewed and sure enough one of these fine "good ole boys" swiped it! It did'nt take long before myself the bartender and Security found him in the casino. Everything was returned :) THANK YOU GUYS!!!!
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