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The Palms Casino Hotel: Traveler Reviews


4321 West Flamingo Road, Las Vegas, NV 89103
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61% Recommend
3.5 of 5 stars 363 reviews
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[ Date ] [ Rating ]
Great Place, but Too Much Cig Smell in the Air"

The Palms Casino Hotel

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4 of 5 stars
luvsummers   3 contributions
Westlake
May 23, 2009 | Trip type: Friends getaway

I stayed at the Palms from Tuesday through Friday. The service was outstanding, very friendly people everywhere you go.

I booked the room through my airline and got a bargain basement rate of $59.00 per night. For some reason, when I checked in, my room was upgraded. The room had a king sized bed and was huge. Everything was super clean.

During the day, as soon as you walk into the front foyer of the casino, the smoke smell hits you. It’s terrible. Strange, though, the air in the evening is much easier to tolerate. Maybe they don’t run the same type of ventilation during the day. For that reason, I won’t stay there again. Casino air quality has improved in the last few years, so I’ll go to those places.

As soon as Friday came around, the medium age of the clientle changed. Crazy party hardy 20 somethings infested the casino. For me, it’s not fun to see a bunch of drunk college kids on the prowl like Spring break. Been there. Done that.

The spa is absolutely, totally amazing. Lori (from Hawaii) did my facial (enzyme something) and my skin is wonderful. Worth the time and money. Allow extra time to take advantage of everything the spa has to offer during your service (steam room, hot tub, etc…)

It's really OK being away from the strip if you have a car or don't mind the cab fare.

While you're there, you can get a tatoo.

Great tasting salsa and drinks at the Mexican restaurant in the lobby area. Nice food court, too, if you're hungry and need a quick something.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group I prefer not to answer
  • Member since April 19, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $195 (year-round)
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Not bad at all, but not great either.

The Palms Casino Hotel

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3 of 5 stars
MillsMC   36 contributions
Las Vegas, Nevada
May 20, 2009 | Trip type: Solo travel
0/1 found this review helpful

I've stayed at 18 hotels in Vegas, and this hotel is average.
It's a good walk to the strip.
With the only Playboy Club still in existence, and with Playboy Bunny pictures on every column in the casino, you would think that this hotel would be sexier than most, but it's not. The cocktail waitress outfits are not revealing like at the Rio.
The pool has a contemporary (snobbish) design, and is not all that attractive. Same with the interior design of the buffet.
The buffet is a great deal, however, unlike most hotels on the strip.
The room was nothing special, although I liked the bathroom.
The spa is fantastic, and I got free passes while I was there, which is very rare for strip hotels.
The Playboy Club is just a place to sit around and drink, with $25/hand blackjack-dealer bunnies. I got a free pass with my stay here.
I enjoyed my stay here, and periodically go back for the buffet, and with the TV show "The Real World" filmed here, and the Playboy Club here, you expect more, but the Hard Rock Hotel and Planet Hollywood are more cutting edge for the young folk. But you can't go wrong staying here.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 35-49
  • Member since July 05, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $195 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Awesome Experience

The Palms Casino Hotel

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5 of 5 stars
anthony1029   1 contribution
Pennsylvania
May 13, 2009 | Trip type: Friends getaway

I booked a two bedroom suite for myself and 3 friends at Palms Place for an extended weekend trip. Excellent service from every staff member! The second the limo pulled up, a hotel employee was already waiting to open the door and let us out. The front desk staff were awesome, they seemed to really be enthusiastic about treating guests with a smile. The bell hop was awesome too, he told us everything that was going on for the weekend. I'm really surprised with some of the people's reviews here. Everything about this hotel was top notch.

The best thing about this hotel - there is ALWAYS something going on. It has the Ghostbar (very chill), the Rain and Moon nightclubs, and the world's only Playboy Club. All of these places were great. If you can afford bottle service, definitely get it! Your table will be it's own party.

The only downside is that the Palms is not located on the Strip. It wasn't a downside for me though. I loved the Palms, you could stay there, never visit the Strip and still have an amazing time. I am definitely going back!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 18-24
  • Member since May 13, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $195 (year-round)
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Not worth the hype

The Palms Casino Hotel

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3 of 5 stars
Cynthia650   1 contribution
Redwood City, CA
May 12, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We had gotten to Vegas early Saturday morning (before check in time) so we decided to head to the pool until our rooms were ready. Mind you we are super amped to be in Vegas and staying @ the Palms we were just ready to have a good time. We make our way to the pool and are looking for 5 chairs so we can all sit together. We ask the nice lifeguard if all of these chairs were reserved and he said the ones that didn't say reserved were open. We asked if he would be able to get us 5 chairs for us he said no, he could get us 4 BUT we could rent a cabana or VIP section-hmm ok well how much does that cost? $500.00. Um ok, well no thanks, we will take the 4 chairs. We made due with what we had but that put a bad taste in our mouth. After that we spend a good 4 hours at the pool and had a good time.

Room. My husband and I had a non smoking room with a king size bed. We had a view of the pool which was nice but we could hear the music and conversations that were coming from the pool (we were on the 11th floor!) We could also hear the music from the clubs. On the surface the room was ok, it was alot 'older' looking than I was expecting but the bed was comfy. The room was not as clean as I would like, there were pieces of glass and hair clips on the floor which was a little concerning. The bathroom was nice on the surface but the shower was awful (flooded the floor when I turned it on) and no fan to air out the bathroom after you shower.

The casino was nice and gave off a young fun vibe, but very smoky. All in all we were just let down by this place. I would not stay at this hotel again unless it was a VIP suit and given to us for free. Ghostbar was cool, but not worth paying to get in (thank goodness we were able to line jump and get in for free). I think they need to put some love back into these rooms especially since they are off the strip, you want to keep people happy to stay somewhere off the strip. I am curious to know how the other tower rooms looked.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 25-34
  • Member since May 12, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $195 (year-round)
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What a joke. Room received was NOT what was represented to us!

The Palms Casino Hotel

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1 of 5 stars
cstcyr77   13 contributions
Bedford NH
May 12, 2009 | Trip type: Friends getaway
3/4 found this review helpful

We booked 3 months in advance a 2 bedroom suite in the Palms. The hotel sent us a web link so we could view the room. The room we booked was hip, modern and very stylish and included a bar. Even at 600.00 a night we were very excited. Once arriving in the room we were shocked. The stylish room we thought we booked was actually decorated with moss green 1990's furniture. After seeking out the manager we were told they gave our room in the new tower away and the hotel was booked. The room given to us was just in the old and just plain old. All they could do was upgrade us to a room that would cost an additional 500.00! Needless to say we declined that option.

Off to the pool we head for "Ditch Friday's" pool party. If you are 20 and looking to hook up with the drunkest person you can find, this place is for you. The pool is DISGUSTING and the people entertaining. Basically spring break. It was at least trashy fun people watching .

Later that evening we start to ready ourselves only to hop into a freezing cold shower. Again I ring the manager. He sends up his engineering dept who argues with me for 20 minutes nothing is wrong with the water temp. Finally after I insist they measure the temp against one of the other showers in the suite, they agree there is an 18 degree temp difference. They fix the issue leaving me with a tub filled with black dirty boot prints.

Housekeeping arrives while we are away. I am happy to report the boot prints are gone but the cleaning was pathetic in all other regards. No one bothered to vacuum as there was still hair all over the bathroom floor. This "suite" had no plasmas, no iPod hook ups, and very little furniture. The lighting was nonexistent leaving the room very dark. The only positive point was the bed. It was VERY comfy and was made with nice sheets and pillows.

Overall this was the worst hotel stay I have has in Vegas. The casino is small, dark and dull. The staff is not particularly friendly. The hotel does have a good bar (ghost bar) and club (rain) but I found the Bunny lounge and Moon to be a joke. We had a good snack at Little Buddha but the rest of the food selection is subpar.

I could not recommend this casino to anyone. Your money is better spent at Caesars or MGM.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since May 08, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d208820?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $195 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Palms Casino Hotel Also Known As

  • The Palms Hotel
  • The Palms Las Vegas
  • Palms Las Vegas
  • Las Vegas Palms
  • Playboy Hotel Las Vegas
  • Palms Hotel Las Vegas
  • Palms Casino
Address: 4321 West Flamingo Road, Las Vegas, NV 89103