We had gotten to Vegas early Saturday morning (before check in time) so we decided to head to the pool until our rooms were ready. Mind you we are super amped to be in Vegas and staying @ the Palms we were just ready to have a good time. We make our way to the pool and are looking for 5 chairs so we can all sit together. We ask the nice lifeguard if all of these chairs were reserved and he said the ones that didn't say reserved were open. We asked if he would be able to get us 5 chairs for us he said no, he could get us 4 BUT we could rent a cabana or VIP section-hmm ok well how much does that cost? $500.00. Um ok, well no thanks, we will take the 4 chairs. We made due with what we had but that put a bad taste in our mouth. After that we spend a good 4 hours at the pool and had a good time.

Room. My husband and I had a non smoking room with a king size bed. We had a view of the pool which was nice but we could hear the music and conversations that were coming from the pool (we were on the 11th floor!) We could also hear the music from the clubs. On the surface the room was ok, it was alot 'older' looking than I was expecting but the bed was comfy. The room was not as clean as I would like, there were pieces of glass and hair clips on the floor which was a little concerning. The bathroom was nice on the surface but the shower was awful (flooded the floor when I turned it on) and no fan to air out the bathroom after you shower.

The casino was nice and gave off a young fun vibe, but very smoky. All in all we were just let down by this place. I would not stay at this hotel again unless it was a VIP suit and given to us for free. Ghostbar was cool, but not worth paying to get in (thank goodness we were able to line jump and get in for free). I think they need to put some love back into these rooms especially since they are off the strip, you want to keep people happy to stay somewhere off the strip. I am curious to know how the other tower rooms looked.

We booked 3 months in advance a 2 bedroom suite in the Palms. The hotel sent us a web link so we could view the room. The room we booked was hip, modern and very stylish and included a bar. Even at 600.00 a night we were very excited. Once arriving in the room we were shocked. The stylish room we thought we booked was actually decorated with moss green 1990's furniture. After seeking out the manager we were told they gave our room in the new tower away and the hotel was booked. The room given to us was just in the old and just plain old. All they could do was upgrade us to a room that would cost an additional 500.00! Needless to say we declined that option.

Off to the pool we head for "Ditch Friday's" pool party. If you are 20 and looking to hook up with the drunkest person you can find, this place is for you. The pool is DISGUSTING and the people entertaining. Basically spring break. It was at least trashy fun people watching .

Later that evening we start to ready ourselves only to hop into a freezing cold shower. Again I ring the manager. He sends up his engineering dept who argues with me for 20 minutes nothing is wrong with the water temp. Finally after I insist they measure the temp against one of the other showers in the suite, they agree there is an 18 degree temp difference. They fix the issue leaving me with a tub filled with black dirty boot prints.

Housekeeping arrives while we are away. I am happy to report the boot prints are gone but the cleaning was pathetic in all other regards. No one bothered to vacuum as there was still hair all over the bathroom floor. This "suite" had no plasmas, no iPod hook ups, and very little furniture. The lighting was nonexistent leaving the room very dark. The only positive point was the bed. It was VERY comfy and was made with nice sheets and pillows.

Overall this was the worst hotel stay I have has in Vegas. The casino is small, dark and dull. The staff is not particularly friendly. The hotel does have a good bar (ghost bar) and club (rain) but I found the Bunny lounge and Moon to be a joke. We had a good snack at Little Buddha but the rest of the food selection is subpar.

I could not recommend this casino to anyone. Your money is better spent at Caesars or MGM.

This was my first stay at the Palms and was lucky from the start.

We had a great deal ($109 with $30 food credit, $30 spa credit, $25 gaming credit and free VIP entry to the clubs).

On check in not only did we find we'd been goiven a $50 food credit, we had been upgraded to a Grand Suite! We had a living room, seperate bedroom, cloakroom, and a jacuzzi bath in the bathroom.

Decor was ok, not the hippest but fine. Also the TV's are 'old' style - but for a free upgrade I wasn't complaining!

Housekeeping could be better - the room was clean, but the fridge hadn't been cleaned out after the previous guests.

Used the spa, which was very nice, had a good massage and facial (package was $145 once the credit was applied). Didn't have time to use the pool but it looked nice.

Played the slots a little, and had my first win - only $20, but better than losing!

Ate at Little Buddha, good as usual, and the buffet for breakfast. Buffet is small, but ok for breakfast.

Overall it was very very quiet (Playboy club, Ghostbar and the casino all quiet), it was midweek but even so was very very quiet. I assume that's why we got the upgrade.

I would consider the Palms amongst the “middle of the road” casinos in Las Vegas as a general visitor (Las Vegas has lots of these-decent accommodations, okay casino, and some bad & good dining options). I would definitely give it slightly higher marks if I fell into that “young party at the club crowd”.
The palms has 2 great things going for it: A great nightlife/party scene (2 nightclubs & 2 Nightlife style lounges – most properties only have 1 of each) and some really awesome suites (only if your willing to drop $2,000+ a night). Other then those 2 factors-It is an average hotel for the average visitor.
The regular rooms: spacious and have comfortable beds-Nothing that really wow’s you though.
The casino: Somewhat older & outdated – carpeting looks faded and machines as well
Dining options: Food Court-Blah, Buffet-AWFUL, Gradunos-pretty good Mexican fare, and the high end restaurants I haven’t had a chance to eat in because they are $$$ - although I hear N9Ne & Nove are amazing.
Staff: Fairly Friendly
I would only stay in this casino hotel again if I was given a heavily discounted/free room again.