Never had one bad experience with this place!!!!! If you are in Vegas-CHOSE THE PALMS!!!!!

I spent 3 nights there for a conference at the hotel. I wouldn't bother to go back. We were upgraded to a huge suite. Really, this was a large suite even by Vegas standards. One of their fancy $20,000 a night suites was down the hall. I saw the kids spill out in the morning - wow. The rooms are nice. It is absolutely quiet. The only knock on the rooms is that they are very dark. That must be a cool California thing. If you stay here bring a light for the bathroom. The casino is a little quiet and sad during the weekdays - lots of older folks. On the weekends the young LA crowd arrives. The problem is that I'm not a senior citizen and I'm not a 20-something California kid. This just isn't the place for me.

From the moment I walked in this hotel, I knew that it would be a horrible weekend. First of all, the crowd was a mixed bag. You have the bluehaired grandmas that just got off their bus gambling and mingling in a place that is known for a young and hip crowd. Nothing made sense in this place! It seemed like they were trying to be the place for everyone and it really was not working for me.

We waited 30 minutes in line to check in and once we got to the room, the keys did not work. So we had to hike back down to the desk to get our new keys. The agent at the desk was rude and did not seem as if she knew what she was doing. Once we got into the room (that was not the cleanest), we called the operator and asked for recommendations on restaurants. She had to put me on hold for 5 minutes to get the details of each place. We decided on Little Buddha and sure enough- I got sick from the food! We checked out the next day and went to stay at the Wynn- since the Hard Rock was sold out!

phoned the palms,tranferred me to woman named Mickey she was real busy (mtv party going on but helped me anyway)very friendley over the phone.called her a few days before arrival to set up transportation ,went very smooth,check in by jorge was perfect ,corner room all windows best view in vegas off to a great trip.was not able to take a break by laying in bed,to comfy would fall asleep to easy hit every club in the hotel each one was fabulous,especially playboy(won a couple thou in a 1/2 hr.very fast room service,also the food was excellent.the waitresses,dealers,pit bosses bartenders,esp chris were the best I have dealt with in all my vegas trips period!partied at the pool all day sat (6hrs) unbelievable time dealers were fun pit boss gil was great.bar none my best trip to vegas yet,will not ever consider staying any where else on any future trip ps my girlfriend will not forget her birthday weekend vegas trip thanks robo over 40...