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The Palms Casino Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 280 Reviews
5.0 of 5 stars
83
4.0 of 5 stars
67
3.0 of 5 stars
30
2.0 of 5 stars
44
1.0 of 5 stars
56
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#84 of 265 hotels in Las Vegas
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 455
  • Address: 4321 West Flamingo Road Las Vegas, NV 89103
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Forty-story Casino Hotel situated on 32 acres, less than one mile from Las Vegas Strip. This description is based on information provided by the hotel.
No Business Center No Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $222 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Palms Casino Hotel

( 1-5 of 280 )
“I loved this place”

The Palms Casino Hotel

Sep 22, 2008
0/1 found this review helpful

This was the best value for money place I stayed at in Vegas. The studio room was great and had more than I needed. Checkin was smooth and restaurants are also very good. The bars in the tower do cater for the younger crowd but we had great fun there! I would stay here and get a cab to the Strip.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeminiVesp's Summary
Date of Stay: September 2008
Member since: September 22, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $222 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Finally everyone sees the truth - The staff treats you terribly”

The Palms Casino Hotel

Sep 16, 2008
2/3 found this review helpful

Obviously from the reviews below...the Palms is finally getting what they deserve. I was treat horribly by the front desk staff and went to the BBB - with no avail. The Palms reputation is over with. There are so many hotels to choose from in Vegas- which is awesome, that the way they treat us all they will eventually need Lindsey Lohan's sister to sell some records- which is impossible- to stay afloat, cuz the Kings ain't helpin' unless your bettin against them. I greatly thank all of the contibutor's to this site and the creator of this site for allowing me to know I was not the only one who had their trip entirely ruined by the front desk staff and how they treated me. Did anyone notice that the only reason we know about the Palms is E!(45) and the fact that they must be connected to the station with the 10 shows they have had. I applaud you all for your honestyl!!!

  • This TripAdvisor Member:
    • Liked — That I will never go there again!!
    • Disliked — That it exists!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hatethepalms's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 16, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Gambling / Casinos, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $222 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfy and Small..for Vegas”

The Palms Casino Hotel

Save Review
4 of 5 stars
London, UK
Sep 14, 2008

I stayed at the Palms for one night as friends were playing a show at the Pearl Theatre on the premises.

I arrived at 11.30am and was delighted to find that the reception desk was just to the left of the entrance doors rather than, as is usually the case in Vegas hotels, miles away through a sea of slot machines.

Despite usual check in tiem being 3pm the friendly desk staff were able to find me a free room witin 20 minutes. During the wait I checked out the shop, which has useful stuff like toothpaste and Tylenol as well as vintage Kiss t-shirts, and the tattoo parlour. The food court is a bit downmarket with a McDonalds of all the godawful things to have in a hotel but that's probably aiming at a young crowd. The cinema with Imax looked liek it had a good selection of movies.

The room was great, I got a great rate at about £40 for the night, and this was totally worth it. Huge bathroom with Aveda toiletries and a decent size bedroom with a very comfortable king size bed. Was surprised to find the TV was a rather old tube TV with not that great reception, but then I guess you don't come to Vegas to sit in and watch TV. There were robes and an ironing board and iron in the wardrobe which is handy.

The coffee maker was grim...clearly had not been cleaned in an eternity and just produced a foul smelling cup with bits of who knows what floating on it, but room service wasn't a bad price and efficient and friendly so if you are despearate for decent coffee just order it.

My friends were staying in suites in the Playboy Tower so I got a look at these - huge rooms with lounges, fireplaces, wet bar, numerous bathrooms (one with disco lighting!) and aside from the questionable taste of a red leather sofa with leopard print cushions, if you can afford a suite here it looks like a great place to be!

The Palms is a nice place to stay compared to some of the other Vegas hotels as it is relatively small, quite cool and young (rock music playing through the casino) and the rooms can be great value. However in the desert heat you simply can't walk to the Strip and you feel rather distanced from the lively atmosphere of Vegas.

The Pearl Theatre is a nice venue, well laid out so that wherever you are you'll get a good view of the act and never be too far from the stage. If you are performing, the backstage area is very straightforward - essentially one long corridor of dressing rooms and production offices which lead straight to stage access.

Overall, the Palms is a nice, comfortable hotel good for a young crowd who don't want to be constantly on the Strip.

  • This TripAdvisor Member:
    • Liked — Great helpful staff
    • Disliked — A journey from the action
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dickie98's Summary
Date of Stay: September 2008
Traveled with: Solo traveler
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Families with young children
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $222 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Top-Notch!”

The Palms Casino Hotel

Sep 12, 2008

I hadn't been to Vegas in a couple of years and was extremely excited to be heading back. Found a great rate online. Booked through hotels.com but when I arrived for check-in, the lady at the front desk didn't have my reservation! Had to call hotels.com to get it all straightened out. I was worn out after a long day and the extra 30 minute hassle wasn't appreciated. Security at the elevators. I was relieved to get to my room- which ended up being an upgrade (I've been really lucky with that lately)! I got a huge corner suite in the new Fantasy Tower (floor to ceiling windows on 2 sides) on the umpteenth floor with an amazing view of the Strip, the pool, and the original Palms tower. It was great! Awesome bathroom with huge jacuzzi tub. Room service was prompt although the food was just average. I wanted to but didnt have time to get to the gym but the pool scene was great! I'll probably stay at the Palms again the next time I'm in town. Highly recommend!

  • This TripAdvisor Member:
    • Liked — location, view, comfortable room
    • Disliked — i didn't win any money!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucksgirl's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: October 28, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $222 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Have any class? If so don't stay here”

The Palms Casino Hotel

Save Review
2 of 5 stars
Jacksonville
Sep 8, 2008
3/3 found this review helpful

Here are some bullet points on The Palms

1) This place is exclusively geared towards the under 30 party crowd. If you are over thirty stay someplace else otherwise you will feel out of place.

2) There is loud music blaring everywhere in this hotel including the elevators.

3) Want to relax at the pool? Forget it. Unless you are in the mood to get blotto drunk and dance around like an idiot this place will annoy you. My wife and I went down for all of ten minutes to the pool and were driven out by the partiers.

4) The rooms in the Palms tower are about as nice as the ones at the Newark Airport Ramada. They really need to be upgraded and if I only had one word to describe them it would be "dingy".

5) Like sleeping? Well if you have a lower pool facing room this will most likely not be on the agenda.LOUD...

Little things:

A)The staff at the center bar in the casino are very nice, affable and professional.

B) When prompted to decided between a "small" or "large" Margarita at the Mexican joint just off of the casino, chose the small one. We chose the large one thinking it was max 24 ozs. What we were served was at least a 60oz glass of sugar water that cost $26. I had to order 3 Cuervo shots on the side to dump into the glass to have any tequila taste at all.

C) some of the front desk staff act like they have better things to do than deal with customers.

D) Alize is one the best French joints I have ever been to.

While my above review may sound negative, the Palms serves its targeted demographic and psychographic well. If you have any desire for class, elegance and solitude, go stay somewhere else. If you want to carouse with the silk shirted, leased car crowd than you hit pay dirt with the Palms.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChoppyMcQueen's Summary
Date of Stay: September 2008
Member since: February 13, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $222 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Palms Casino Hotel

( 1-5 of 280 )
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The Palms Casino Hotel Also Known As

Address: 4321 West Flamingo Road, Las Vegas, NV 89103