I am a traveling professional and use coference/meeting rooms all over the the country. My company chose to ignore the negative reviews. We Will Never use this facility again.The Number 1 problem is the front desk staff and Management. Completely unprofessional,unaccommodating, and unfriendly.
I arrived on a Sunday to prepare for a Monday morning meeting. I wound up setting up my own meeting space because it was not completely ready for me. I don't mean make adjustments to the room I mean rearrange what was there and completely reset it. During my meeting I needed 8 copies of a 1page document printed out for my class.The front desk refused to print for me and told me to use the business centers Credit card activated computer. We rented the meeting room for 3 days and our students stayed at the hotel bringing thousands of dollars worth of business and the would not print 8 pages. When I asked to see a manager the girl told me that she was the front desk manager and that I would have to use the business center.
I can ignore the ugly 80's decor but the staff needs to go. From the management on down.The management refused to come out from the office for anyone. and I heard several people asking to see management besides myself
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