And that could be questioned. Granted all the reviews you will read rave about the location on the strip, which my wife and I agree, is awesome!! We went to 14 casinos in our 5 nights there, but the atmosphere and people there leave something to be desired.
First, it was our honeymoon and we were first time visitors. We are both well traveled and being from florida, we know what is good and bad service. Ours started out the latter, with check-in. The valet, bellmen and front desk clerk did not give us any info on how to recieve our bags, and after 30 minutes, we called to find out they didn't bring them up to us until we call. Now it wasn't busy 6pm at check in and you think they might have had a better system in getting your bags to you. The clerk at check in (Jorge)seemed bored, unattentive and he seemed to just be on autopilot. We were the only people in the 10 minutes it took to check in, to need anything from the front desk.
Second, I have read the rooms evidently on the higher floors were renovated recently. Well , ours was on the 15th (1574) and we had one that was warn and beat up. Mind you the view was of the partial fountains and pool area, and was pretty. We stayed for 5 nights and after the 3rd night we started to find things wrong in the room. Towels had mold, stains and holes on them. Garbage was found in the nightstand (used kleenex and soda bottles) and behind the towels in the bathroom. Floors were dirty and sheets were worn and had holes in them. We notified the front desk and eventually the housekeeping floor super came by to see. She was a non factor because after being told it would be better cleaned, the garbage remained for two more days. There's a good chance it could still be there. Front desk was not very helpful either.
On our second to last night, we were gambing at the connected casino (Bally's) and due to review guidelines, an incident happened that we can't mention, but made national news. Check it out online. Now its not the hotels fault but the security could be better and keeping incidents like this one from happening so close to the guests and lobby.
We loved vegas and plan on going back, but unless we get some upgrades or better service, we won't be staying here anytime soon.